Business/Systems Analysts (Information & Communication Technology) Full time
Solution is a specialist underwriting agency built to unlock new levels of insight, impact and value for our broker partners.
Solution is powered by CFC, a global specialist insurance company that is driven by technology and innovation.
Joining forces has bolstered opportunities for our brokers and our employees.
We believe that the underwriting industry is entering an exciting new era, one that takes us beyond the linear process of quoting and issuing policies.
We're on a mission to be at the forefront of this change, combining knowledge, foresight and strategic innovation to offer unparalleled standards of underwriting and broker experience.
A talented team taking a fresh approach, we're here for those seeking exceptional not expected – brokers looking to harness the power of next level underwriting.
About the role We're currently looking for a new Technical Business Analyst to join our Technology Team.
The ideal candidate will be looking to move from their software engineering role into a product-focused role.
This is a low code / no code environment, where Tech governance and engineering practices are highly valued.
We are looking for an applicant that can work effectively in a team environment and has a strong customer service focus.
Responsibilities include: Gathering, validating and documenting business requirements.Working closely with Product Owners and the Technology Manager to deliver on product roadmaps.Modelling business processes and identifying opportunities for improvements.Identifying issues, risks and benefits of existing and proposed solutions and outlining business impacts.Identifying and learning new technologies and their suitability in helping support ongoing improvements and new functionality.Technical design and development of more challenging business problems.Simplifying information and deciphering technical jargon so it is easily understood by the business.About you You're someone who will live and breathe the values that we all share, is excited to be part of our journey and committed to making a difference.
Other qualifications we would value highly are:
2 years experience in a software engineering or similar roleStrong sense of accountabilityExcellent customer service skills, including written and verbal communication skillsAbility to work in a small teamWhat we offer We are proud winners of Top Insurance Employers 2022, 2023 and 2024 and 5-Star Diversity, Equity & Inclusion awards (Insurance Business Australia).
All employees enjoy:
Flexible, hybrid working weekOur 'Excellence Program' encourages and rewards a culture of high-performing individuals and teams'You Do You Day' – an annual additional leave day to do something that brings you joyCommitment-free social club, with monthly in-office catch ups and quarterly events to get to know your colleagues betterAnnual end of financial year and end of calendar year events, in addition to social club arrangementsOptional annual charity volunteering day, facilitated by us3 additional personal leave days per year – for whatever you needFlexible public holidays – to celebrate our diversity you can "Swap" 2 public holidays for a more culturally significant day to suit youApply to work remotely for up to 3 months per yearOur Values Different voices, equal value: We're a deliberately diverse team of unique individuals, a vibrant mix of backgrounds, identities, cultures and beliefs. Amplify others: We believe in backing ambition, giving people the freedom and support to try new things, develop new skills and pursue their own ideas. Be open: We feel that the best way to earn the trust of others is to be open, honest and transparent, even when conversations get hard. Good times matter: We're for good times and enjoyable experiences, providing a space where people can think big, have fun and feel supported, both personally and professionally. Quality consistently: From the big pictures, to the small details, we're all about doing quality work consistently well. Applications will only be considered where you clearly explain in an application letter why you match the points in 'Our ideal candidate' list above.
You must also include your resume.
Applicants must be an Australian Citizen or Permanent Resident to apply for this role.
Only shortlisted candidates will be contacted.
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