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Technical Advisor – Workers CompensationHigh potential career development opportunity to join our growing WA Workers Insurance businessMake a real difference providing quality outcomes for our customer and businessPerth locationAbout the role The Technical Advisor will provide technical assistance to the Claims Advisors by contributing to and driving proactive claims management. You will be responsible for supporting the Claims Advisors to make timely and appropriate decisions and ensuring claims strategy is cost-effective and tailored.
You will also coach and mentor Claims Advisors to ensure sound decision making and to assist the development of legislative and regulatory knowledge and skills.
What you'll do Act as the subject matter expert for the immediate team in area of specialisation and is the main point of contact for all technical queries relating to policy, legislation, product knowledge, systems, processes or proceduresProvides specialist technical and/or professional advice for the authorisation and approval of complex claims involving analysis and experience to arrive at the correct course of actionIncrease awareness of the cost and consequence of technical decisionsProvide technical expertise and support to ensure ongoing quality decisions and outcomesActively share knowledge, advise and coach others to build and develop technical capabilities to create a 'high performing team environment'Work collaboratively with the Technical Specialist and Leader to identify development opportunities for individuals and the teamWhat you'll bring Proven experience in WA Workers CompensationExperience in Personal Injury ManagementWhat we can offer you Competitive benefits package and excellent work cultureExcellent discounts on a range of retail favourite stores as well as insurance productsA range of flexible working and leave options, including 20 weeks paid parental leave and unlimited paid emergency response leaveInvest in your brighter future with ongoing study support and career development programsAbout Suncorp Group Suncorp Group is all about making a difference for people and in the communities, they call home. Few areas of our business are quite as foundational in making that difference as our Claims teams. They provide support and understanding for customers in some of their most challenging times, while finding outcomes that get their lives back on a healthier, happier path. That takes a special kind of person. Someone who can pick up the ins and outs of insurance processes – and deliver it to customers in a way that feels refreshingly simple. Someone who's naturally empathetic and finds joy and pride in making a genuine difference – because you'll be doing that from the moment you start work each day.
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