Technical Advisor

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Technical Advisor
Job No: 672341
Sydney - Inner Suburbs & CBD
Permanent Full Time
Insurance Pay Band 4

High potential career development opportunity to join our growing NSW Workers Insurance business
Make a real difference providing quality outcomes for our customer and business

Sydney Location
About the role
The Technical Advisor will provide technical assistance to the Claims Advisors by contributing to and driving proactive claims management. You will be responsible for supporting the Claims Advisors to make timely and appropriate decisions and ensuring claims strategy is cost effective and tailored.
You will also coach and mentor Claims Advisors to ensure sound decision making and to assist the development of legislative and regulatory knowledge and skills.
What you'll do

Act as the subject matter expert for the immediate team in area of specialization and is the main point of contact for all technical queries relating to policy, legislation, product knowledge, systems, processes or procedures
Provides specialist technical and/or professional advice for the authorization and approval of complex claims involving analysis and experience to arrive at the correct course of action
Increase awareness of the cost and consequence of technical decisions
Provide technical expertise and support to ensure ongoing quality decisions and outcomes
Actively share knowledge, advise and coach others to build and develop technical capabilities to create a 'high performing team environment'
Effectively interpret market information, legislative changes and performance information to identify and to act on opportunities or areas requiring improvement
Work collaboratively with the Technical Specialist and Leader to identify development opportunities for individuals and the team

What you'll bring
Proven experience in NSW Workers Compensation
Experience in Personal Injury Management
Tertiary qualification in Business, Commerce or related field - Desired
Diploma of Personal Injury Management - Desired
What we can offer you

Competitive benefits package and excellent work culture
Excellent discounts on a range of retail favourite stores as well as banking and insurance products
A range of flexible working and leave options, including 20 weeks paid parental leave and unlimited paid emergency response leave
Invest in your brighter future with ongoing study support and career development programs

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