Technical Advisor

Technical AdvisorJob No:

672341Location:

Sydney - Inner Suburbs & CBDEmployment Type:

Permanent Full TimeInsurance Pay Band:

4About the roleThe Technical Advisor will provide technical assistance to the Claims Advisors by contributing to and driving proactive claims management. You will be responsible for supporting the Claims Advisors to make timely and appropriate decisions and ensuring claims strategy is cost-effective and tailored.You will also coach and mentor Claims Advisors to ensure sound decision-making and to assist the development of legislative and regulatory knowledge and skills.What you'll doAct as the subject matter expert for the immediate team in the area of specialization and be the main point of contact for all technical queries relating to policy, legislation, product knowledge, systems, processes, or proceduresProvide specialist technical and/or professional advice for the authorization and approval of complex claims involving analysis and experience to arrive at the correct course of actionIncrease awareness of the cost and consequence of technical decisionsProvide technical expertise and support to ensure ongoing quality decisions and outcomesActively share knowledge, advise, and coach others to build and develop technical capabilities to create a 'high-performing team environment'Effectively interpret market information, legislative changes, and performance information to identify and act on opportunities or areas requiring improvementWork collaboratively with the Technical Specialist and Leader to identify development opportunities for individuals and the teamWhat you'll bringProven experience in NSW Workers CompensationExperience in Personal Injury ManagementTertiary qualification in Business, Commerce, or related field - DesiredDiploma of Personal Injury Management - DesiredWhat we can offer youCompetitive benefits package and excellent work cultureExcellent discounts on a range of retail favorite stores as well as banking and insurance productsA range of flexible working and leave options, including 20 weeks paid parental leave and unlimited paid emergency response leaveInvest in your brighter future with ongoing study support and career development programs

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