Start your career with The Salvation Army today!
We are looking for a progressive and compassionate Team Leader who shares our mission & values and is committed to achieving positive outcomes.
If you have the passion and drive to commit yourself to a challenging and rewarding role, working with people experiencing homelessness, please contact us for a copy of the Position Description.
About Us
The Salvation Army is one of Australia's largest and most-loved charities, helping thousands of Australians every year find hope in the midst of all kinds of personal hardship.
The Salvation Army offers the opportunity to use your professional skills and expertise to make a real difference in the lives of people who need help most.
Homelessness Melbourne Metro is committed to providing person centred care, trauma informed practice and a strengths-based approach to improve the health, wellbeing and housing outcomes for people experiencing homelessness.
Your Role
The Contact Centre in St Kilda offers a 24-hour Statewide crisis response to individuals and families of all ages.
Drop in and face-to-face assistance is available every day of the year (including weekends and public holidays) with the service offering a 24-hour telephone response.
The SKCC Team Leader will lead a team of staff to deliver high quality, safe and effective responses to Victorian individuals and families who are homeless or at risk of homelessness and seeking support through the 24/7 Crisis Contact Centre.
Reporting to the Program Manager for formal line management and supervision, this is a permanent full-time position , based in St Kilda, VIC.
Salary and conditions are in accordance with the SCHADS Award Level 6.
About You
Degree qualification in Social Work, Psychology, or related field Demonstrated high level of sector knowledge and skills attained through previous appointments, service and study/development Relevant experience in supervising staff Ability to coach, supervise and manage change Resilience, flexibility and adaptability Creative outcome focused attitude Ability to meet tight deadlines Advanced communication, written & organisational skills Ability to ensure service delivery outcomes meet the required target Relevant degree or above qualifications Ability to manage crisis situations Initiative to solve service delivery challenges A Victorian Employee Working with Children Check What we offer
NFP salary packaging ($15,900 tax free) plus meals and entertainment benefit ($2,650) Flexible working conditions Health, fitness and financial discounts / benefits Paid parental leave – 12 weeks Up to 8 weeks leave per year through our purchase leave scheme Up to 5 days paid leave per year to 'volunteer' in a TSA program or activity Purpose driven career which has positive social and sustainable outcomes Employee Assistance Program – Independent confidential counselling service; Opportunity for career development; An inclusive culture of dedicated, passionate and professional team members Positively supporting and impacting the lives of others through your career contribution How to Apply
If you're excited by this unique opportunity, the above sounds like you, and you have a heart for working for an organisation that truly does transform lives, we would love to speak to you.
We are looking for compassionate people who share our mission and values.
If you have the passion and drive to commit yourself to a challenging and rewarding role; we invite you to apply via the link and submit a current CV and a cover letter which details your alignment with the essential requirements of the role.
The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people.
We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions.
We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal and Torres Strait Islander people.
The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm.
All child facing roles will require the successful completion of a Working with Children Check.
Applicants for all roles require a mandatory National Police Check.
We value Integrity, Compassion, Respect, Diversity, and Collaboration.
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