Do you have a passion for Revenue and Leadership? Royal North Shore Hospital is looking for a Patient Liaison Team Leader to manage the day-to-day operations of the Patient Liaison Team.
Employment Type: Permanent Full Time
Position Classification: Health Manager (Level 1)
Remuneration: $1,618.21 - $2,152.82 per week
Hours Per Week: 38
Requisition ID: REQ541688
Who we are: We are a health service that touches thousands of lives across the Northern Sydney Local Health District, together as a team of like-minded people. We are passionate, driven and have the skills and knowledge to care for our patients whilst creating the best services possible. Our teams have meaningful, interesting and rewarding work every day. We challenge and nurture each other, sharing our knowledge and experience so that we can deliver better care for everyone. There's a real sense of belonging here because we value and respect our patients, employees, and teams' voices. You'll feel a real privilege being a trusted caregiver in our patients, their families, their carers, and our communities' lives.
NSLHD is proud of our diverse and inclusive workplaces, a place where health care professionals can thrive and feel they belong. We are committed to ensuring that all our people feel respected and participate safely within a work environment without aggression, sexual harassment, discrimination, and racism. Where you'll be working: Royal North Shore Hospital
What you'll be doing: The Senior Patient Liaison Officer is responsible for supervising the day-to-day activities of the patient liaison team for Royal North Shore Hospital (RNSH), including the successful delivery of inpatient support services. The Senior Officer works to maintain a high degree of compliance with Federal and State Government regulations, as well as applicable Ministry of Health and Northern Sydney Local Health District (NSLHD) policies and procedures.
People of Aboriginal and/or Torres Strait Islander background encouraged to apply. Candidates will need to meet the following criteria: Certificate III in Health Administration and/or extensive experience in health administration roles combined with extensive knowledge of patient financial classifications within eMR and private health insurance requirements applying to public hospital patients (including a working knowledge of PBRC).Experience with supervising staff to meet organisational targets and a proven ability to manage and prioritise workloads of staff to meet competing demands as well as staff rostering and leave management.Demonstrated ability to train and develop a flexible team of patient liaison staff to meet current and future organisational demands and facilitate organisational-wide change as it relates to patient documentation and billing.Need more information?
1) Click here for the Position Description
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For role-related queries or questions contact Alice Fera on ******
NSW Health acknowledges the people of the many traditional countries and language groups of New South Wales. It acknowledges the wisdom of Elders past and present, and pays respect to all Aboriginal communities of today.
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