We are seeking a Team Leader Enterprise Services to join Digital Business Solutions, Administrative Division.
The Team Leader, Enterprise Services, is pivotal to overseeing the management and optimisation of hardware, software, and print vendors, contracts, and managed services. This role is crucial in ensuring that these services are efficiently integrated, deliver exceptional value, and are cost-optimised to support the university's strategic goals.We're offering this role as a hybrid position as part of QUT's commitment to embracing the opportunities created by a more virtual and connected world.
About us QUT is a major Australian university with a global outlook and a 'real world' focus. We are an ambitious and collaborative institution that seeks to equip our students and graduates with the skills they will need in an increasingly disrupted and challenged world.
Digital Business Solutions (DBS) provides support for staff and students across a range of information and technology services. DBS uses technology to create value for our students and customers through the portfolios of Learning and Teaching, Research and Innovation, and Professional Services. DBS embraces digital transformation as being fundamental to the delivery on the QUT Digital Strategy to enabling QUT's aspirations outlined in the QUT Connections Strategy.
What you need to succeed Education, training, and/or relevant experience equivalent to postgraduate qualifications in business, IT, or a related field, combined with experience in vendor and contract management.Demonstrated experience in leading the management of complex vendor relationships and contracts including the oversight of significant budgets, ensuring cost optimisation and value delivery from vendor services.Proven analytical skills, with experience in providing detailed reporting and dashboards to monitor service performance, effectiveness, and budget alignment.Excellent communication and negotiation skills, with the ability to influence and engage stakeholders at all levels, fostering alignment with university objectives and strong partnerships with external providers.Demonstrated experience driving service improvement initiatives, with a focus on efficiency, effectiveness, and continuous improvement coupled with a strong understanding of risk management and compliance related to vendor contracts and service delivery.Demonstrated knowledge of industry trends and best practices in vendor and contract management, with a commitment to leveraging this knowledge to drive innovation and strategic alignment.Life at QUT We're committed to building a culture that fosters connection between people and purpose. Beyond personal and professional fulfillment, a career at QUT offers:
As part of our commitment to fostering an inclusive workplace, we proudly support our Indigenous Australians Employment Strategy, aiming for an Indigenous Australian workforce participation of 3.6%. We extend a warm invitation to Aboriginal Australians and Torres Strait Islander people to join us in pursuing a rewarding career at QUT.
We believe that diversity is our strength and are dedicated to creating safe, inclusive spaces where everyone can thrive. We strongly encourage individuals from diverse cultures, ages, linguistic backgrounds, sexual orientations, and gender identities, and those who are living with disabilities to apply for positions at QUT.
At QUT, diversity is not just embraced—it's celebrated. See our commitment.
How to ApplyDiscover the possibilities that await with a career at QUT. If you're ready to embark on a journey of innovation and opportunity, we're excited to meet you.
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