Team Leader Daily Living/Defined ProgramsCommunity Living & Respite Services – Echuca VICWe are seeking a full-time Team Leader to help us make an impact. This role is perfect for someone looking to support people to live the life they choose and develop their career in the industry.You will lead a team of Direct Support Professionals (DSP) to deliver supports in the home or community using the active support model. This includes negotiating service booking agreements, effective support planning & implementing supported decision-making to ensure that the client is able to engage in supports that meet their individual care and support needs.This role focuses on:Client SupportEnsure all clients have current and up-to-date Client Files, Support Plan, Funding agreements, Risk Assessments, Health Plans, and any other documentation they specifically require.Assist in identifying client needs by engaging in a strengths-based approach to support planning.Ensure support is provided to clients using the Active Support model and gives clients as much control and independence as possible without compromising CLRS duty of care to the client.Ensure clients are supported to make choices on their day-to-day needs.Ensure clients are supported using active support and support planning to make decisions and choices and are supported to have goals and dreams.Ensure that Positive Behaviour Support is documented and staff are correctly trained to implement.Encourage and support clients to undertake regular activities of their choice in the community which are consistent with their NDIS/funding plan.Encourage clients to develop skills for independent living consistent with their NDIS/funding Plan.Support contact and communication between clients and their families and friends.Liaise with other services providers, family, and advocates.Support Client to participate in their NDIS planning processes and provide evidence to support Clients' requests where required.At all times behave in ways which promote a positive image of the clients and people with disabilities in general in the community.Support clients to raise issues and concerns.Accurately document any concern or complaint raised by a client or their representative and report it immediately to the Services Manager.Ensure all hazards are documented and any NDIS or other Reportable Incidents are reported immediately to the Services Manager.Ensure any use of restrictive interventions or compulsory treatment for a person with a disability is only used in accordance with the Disability Act 2006 and the National Disability Insurance Scheme (Restrictive Practices and Behaviour Support) Rules 2018.Maintain the confidentiality of client information at all times.Staff ManagementDevelop and maintain a positive staff culture that supports the philosophy of the organisation, relevant legislation and policies, and the strategic directions of the sector.Provide supervision and role modelling to ensure all staff work cooperatively and effectively as a team.Provide client roster needs to the Rostering Team.Ensure all staff adhere to all policies and procedures.Conduct monthly team meetings and staff development including Medication Competency and induction to client supports.In consultation with the Services Manager complete Informal Staff Discussion/Counselling.Conduct Annual Professional Development Reviews.AdministrationEstablish a thorough working knowledge of the relevant CLRS policies and procedures and work in a manner consistent with these at all times.Record and capture all data requested.Ensure the Environmental risks assessments have been completed annually for supports delivered in the clients' homes and comply with legislative and funding body standards and requirements and organisational Occupational Health and Safety standards.Manage individual client budgets and maintain appropriate records.Complete all reports in a time-efficient manner.OtherTo participate in mandatory training.On call on a rotating basis.Ability to complete active shifts evenings and weekends when required.Other duties in accordance with the Direct Support Professional Position Description.Other duties as negotiated with the Services Manager.Key Selection Criteria:Previous experience working in the disability or aged care field.Understanding of current disability services legislation and standards.Experience in managing staff.Ability to work in a team environment and maintain good working relationships, and the ability to work independently.Self-motivation and ability to think and plan laterally.A high level of computer literacy.Effective time management skills and the ability to prioritise workload, set goals and meet deadlines.Excellent written and verbal communication skills, negotiation and liaison skills.An understanding of positive behaviour management.Respect for the cultural and religious needs of clients.Tertiary qualifications in Community Services or equivalent, preferably at Diploma level.A strong commitment to CLRS vision and values.You must have:Level Two First Aid.Evidence of three doses of COVID-19 vaccination or a medical exemption.Working with Children Card.NDIS Worker Screening Check.CLRS is an equal opportunity employer and values diversity. We proactively encourage people with disability, people from multicultural backgrounds, and Aboriginal and Torres Strait Islander communities to apply. We also encourage applicants of all ages, genders, and cultural beliefs.Please ensure your application addresses the Key Selection Criteria and includes your resume.You must also respond to the screening questions.Applications must be received through the designated job application link.
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