Our client is looking for a Team Leader to take charge of a small team delivering top-notch cyber resilience and breach response services to small businesses and organisations.
Competitive salary with opportunities for growth.Work in a collaborative and supportive environment.Make a real impact on small businesses by helping them stay cyber resilient.Access to ongoing training and professional development.About the role: As a Team Leader, you will drive team performance, provide expert guidance, and lead customer engagement while ensuring seamless service delivery.
You will also:
Team Leadership: Manage and inspire a team of cyber security advisors to deliver exceptional service and timely responses to clients.Customer Focus: Oversee case management, breach response, and cyber resilience services, ensuring our clients receive outstanding support.Incident Response: Guide your team through complex cyber security incidents, providing technical expertise and ensuring compliance with privacy regulations.Team Development: Mentor and train team members, fostering a culture of continuous learning and improvement.Collaboration: Work cross-functionally with other teams to improve processes, share knowledge, and enhance service delivery.About you: We are looking for a tech-savvy and customer-focused leader who knows how to motivate and develop the team while also driving performance. If you are passionate about cyber security - keep reading.
Our ideal candidate will have:
Proven Leadership Experience: 2+ years leading technical or customer service teams.Customer Service Expertise: Experience in managing customer-facing teams and resolving complex client issues.Excellent Communication Skills: Written and verbal.Cyber Security Knowledge: A solid understanding of cyber security principles, data breach response, and privacy laws (Australia and NZ).Certifications (Bonus): CISSP, CISM, or similar cyber security qualifications.Ready to help shape the future of cyber security? Apply now!
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