Our client is looking for a Team Leader to take charge of a small team delivering top-notch cyber resilience and breach response services to small businesses and organisations.
Competitive salary with opportunities for growth.
Work in a collaborative and supportive environment.
Make a real impact on small businesses by helping them stay cyber resilient.
Access to ongoing training and professional development.
About the role: As a Team leader you will drive team performance, provide expert guidance, and lead customer engagement while ensuring seamless service delivery.
You will also: Team Leadership: Manage and inspire a team of cyber security advisors to deliver exceptional service and timely responses to clients.
Customer Focus: Oversee case management, breach response, and cyber resilience services, ensuring our clients receive outstanding support.
Incident Response: Guide your team through complex cyber security incidents, providing technical expertise and ensuring compliance with privacy regulations.
Team Development: Mentor and train team members, fostering a culture of continuous learning and improvement.
Collaboration: Work cross-functionally with other teams to improve processes, share knowledge, and enhance service delivery.
About you: Wa are looking for a tech savvy and customer focused leader who knows how to motivate and develop the team while also driving performance.
If you are passionate about cyber security - keep reading.
Our ideal candidate will have: Proven Leadership Experience: 2+ years leading technical or customer service teams.
Customer Service Expertise: Experience in managing customer-facing teams and resolving complex client issues.
Excellent Communication skills - written and verbal Cyber Security Knowledge: A solid understanding of cyber security principles, data breach response, and privacy laws (Australia and NZ).
Certifications (Bonus): CISSP, CISM, or similar cyber security qualifications.
Ready to help shape the future of cyber security?
Apply now!