Team Leader Administration (Customer and Digital Services)7 days ago, from Townsville City Council
Permanent Full-Time opportunity available (9 day fortnight)Tertiary qualifications of Certificate IV or Diploma in Business (Administration) or equivalent extensive demonstrated experienceLGO 6 ($93,992 - $100,333 per annum + superannuation) based on skills, qualifications and experienceWhy Choose Us Townsville City Council is the largest local government authority in Northern Australia. We are committed to creating value by growing Townsville through driving economic diversity and generating an enriching lifestyle.
Our organisation provides and maintains close to $9 billion worth of community assets including water and wastewater network and treatment plants, bridges, drainage, roads, waste management, community facilities, sporting venues and more.
We contribute to an active lifestyle for our residents and visitors through events, providing recreational facilities, protecting the natural environment and heritage, while creating a mentally and physically healthy city.
We are driving economic diversity and cultivating an enriching lifestyle, growing a city for this and future generations by building a vibrant, sustainable and innovative city.
Council's vision is for Townsville to be a connected, lifestyle driven and innovation focused city while continuing to deliver service excellence and to be led by our community to create an exciting today and future.
Our Vision: A globally connected community driven by lifestyle and nature.
Our Purpose: Grow Townsville
Our Values: Safety, Excellence, Respect, Value, Enjoyment
About the Role This role reports directly to, and supports, the Chief Digital and Information Officer. The role leads the Customer & Digital Services (CDS) administration function, ensuring professional administrative services and reporting are provided consistently across CDS. These roles provide timely and effective support and advice to the CDS leadership team and stakeholders that is aligned with legislative and regulatory requirements. The position requires excellent knowledge of the functions of CDS and Council, including the legislative and regulatory environment in which the section operates.
About You Our ideal candidate will have:
Minimum tertiary qualifications of Certificate IV or Diploma in Business (Administration) or equivalent and extensive demonstrated experience in a similar role, providing exceptional professional executive advice and support.Leadership, interpersonal and communication skills with experience leading, developing and resourcing a team of professional employees.Experience providing high quality executive level written and verbal communications, displaying exceptional attention to detail, judgement, initiative and confidentiality.Administrative, financial, change management, improvement, innovation and analytical experience with knowledge of the legal and economic frameworks of local government.Experience in multi-faceted stakeholder management, including leading and responding constructively to operational and resourcing challenges.Experience leading high performing teams by identifying and delivering exceptional business improvement, administrative support and customer service.How to Apply Your application can be submitted through the 'Apply' button. Please include a cover letter (maximum 2 pages), outlining how your skills, qualifications and experience would allow you to achieve success in this role. We also will require your resume and attached copies of any licences and qualifications as per the key requirements of the role.
For further information review the Position Description.
Closing Date: 11.45pm, Sunday 24 November 2024
What We Offer 17.5% annual leave loadingUp to 5 weeks annual leaveUp to 3 weeks Personal/Carers Leave14 weeks paid Parental LeaveDomestic and Family Violence LeaveUp to 13.5% Superannuation employer contribution for contributing membersSalary Sacrifice opportunitiesLearning and Development opportunitiesFitness Passport program offering discounted membership to selected gym, pool, and yoga facilitiesEmployee Loyalty Program offering discounts at selected local businessesEmployee Assistance Program* The Council contribution to employees' superannuation for contributing employees shall be 13.5% of the employees' ordinary time earnings subject to the employee contributing a minimum of 6% of their ordinary time earnings.
We are committed to creating a safe and inclusive workplace where diverse styles, backgrounds, experiences, and perspectives are valued, encouraged, and respected. People from diverse backgrounds (including but not limited to, Aboriginal and Torres Strait Islander, people with diverse gender identities and sexualities, people from different cultural and linguistic backgrounds, people with disability, and veterans) are encouraged to apply!
If you need any adjustments to be made to the recruitment process or if you would like to discuss any accessibility requirements, please contact ****** or phone 07 4727 9*** for a confidential discussion.
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