Team Administrator - Virtual Administration ServicesKew East VIC 3102, Australia Req #225
Wednesday, 26 June 2024
About Avant Avant is Australia's leading medical defence organisation with a proud heritage of protecting Australian medical professionals for over 125 years.
Avant now represents 80,000 health practitioners and medical students across every state and territory, delivering market leading products and services to meet their professional, personal and practice needs.
About the Role This role will provide administrative support to the Head of Virtual Administration Services.
They will be responsible for compiling and maintaining key reportable data, that upon review by the Head of Virtual Administration Services will influence the trajectory of the VAS space.
Some key areas of responsibility will include but is not limited to the collation and measurement of data around SLA's, quality assurance, budgetary and resourcing metrics as well as varied office management tasks.
It is imperative that they have a good understanding of Microsoft Excel and that they can demonstrate great time management and attention to detail.
This role will be responsible for: Contributing to the management of daily operations including but not limited to:Staff onboarding (raising requests, testing laptops, preparing induction packs, coordinating training plans)Collation, analysis, and escalation of KPI's and key measurable metrics.
Including but not limited to, critical mass, quality assurance, telephone data, invoicing, and resourcing figures.Co-ordinating team social activities and supporting a positive inclusive culture.Annual leave allocation, maintenance, and process development.Regular engagement with the Head of Virtual Administration Services, and the broader team to maintain awareness and support.Proactive communication with the Head of Virtual Administration Services to ensure information sharing and continued compliance.Managing internal and external appointments and meeting minutes where required.Updating the Head of Virtual Administration Services on key organisational issues when they are out of the office.Maintain a calendar of events that have a direct impact on the VAS services.Providing coverage, assistance, and support to the Executive Assistant, with travel, DDA's and other related tasks.And any other reasonable work-related request.Core Competencies Accuracy in data management, and across all areas of administrative responsibilities.Demonstrated strong administration skills with basic accounting understanding.Proficient in Microsoft Excel.Strong work ethic and the ability to provide timely, appropriate feedback.Personal Qualities and Behaviours Motivated with the ability to work under pressure and to be able to prioritise.Excellent written and verbal communication skills.Attention to detail and ability to meet deadlines.Ability to work independently and demonstrate strategic thought processes.Key Internal and External Relationships The Team Administrator for Virtual Administration Services is required to develop and maintain effective working relationships with key internal and external stakeholders including the Head of Virtual Administration Services, and other parties within the APS brand.
For further information, please contact Nico Touze, Head of Talent Acquisition on .
Please note: Avant Mutual is a vaccinated employer.
Prior to the commencement of your employment by Avant, you are required to be fully vaccinated against the Covid-19 virus or have a medical certificate stating that you cannot receive a Covid-19 vaccination for valid medical reasons.
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