Senior Business Analyst - 12-month contract About the role
The Senior Business Analyst (SBA) plays a crucial role in delivering high-quality solutions that drive business success and enhance customer satisfaction. This dynamic position involves guiding business partners and end users to improve processes, products, services, and software through insightful, data-driven analysis. The SBA must possess an inquisitive mind, experience in SBA operations, and a willingness to learn and question with confidence and care.
As a key player in Program MORE, the SBA manages the entire business requirements lifecycle, from elicitation and workshops to documentation and validation. The role demands close collaboration with business stakeholders, Product Owners, and Scrum teams to ensure features and stories are refined and ready, with complete acceptance criteria. Additionally, the SBA analyses data and processes to develop viable solutions that enhance member experience, actively participates in Agile ceremonies, and produces essential business analysis artefacts.
The SBA also supports the business through user acceptance testing and drives continuous improvement efforts within Program MORE. The SBA will have a specific focus of the program streams Governance Reporting and Framework Policies and Standards.
Essential duties and responsibilities will include: Manage the end-to-end business requirements lifecycle. Collaborate with stakeholders, Product Owners, and Scrum teams. Analyse data and processes to drive viable solutions. Participate in Agile ceremonies and estimations. Produce business analysis artefacts like process maps and gap analysis. Confirm and defend the scope of testing required. Support business acceptance/user acceptance test cases. Assist in expanding business analysis concepts and practices. Lead measurable continuous improvement efforts. Ensure alignment of project outcomes with TMBL's strategic priorities. About you:
Strong experience in projects or business change initiatives.
Proven exposure to methodologies like SDLC, Agile, Rapid, Lean, PMBOK, PRINCE2. Ability to plan and facilitate discovery and co-design engagement activities. Proficiency in process modelling, journey mapping, and managing requirements. Deep understanding of programme governance frameworks. Advanced analytical and data modelling skills. About us
Teachers Mutual Bank Limited is one of the largest mutual banks in Australia. We are a globally-recognised socially responsible bank with profit-for-purpose as our business model and philosophy. At our Bank, social responsibility is built-in, not bolted on and drives our business practices, people, and products.
We are proud to serve some of Australia's essential workers in education, emergency services and healthcare. We believe they deserve a bank that does good for their community.
We have been named one of the World's Most Ethical Companies for ten years in a row and are a Certified B Corp Bank. Our employees embrace our organisation's values of passion, advocacy and sustainability, and contribute to a diverse and inclusive workplace culture founded on mutual respect, equality and a focus on striving to deliver exceptional member service.
We work under a hybrid-working model to provide flexibility in the workplace. For more information about working conditions as well as our employee value proposition, please visit the careers page on our website at or find us on LinkedIn!
How to apply
Please click the APPLY button and follow the prompts.
For a confidential conversation, please contact Verena Colling,
Teachers Mutual Bank Ltd may conduct a background or reference check (or both) as part of the recruitment process. By applying you agree to cooperate fully in those procedures and understand that an offer is subject to the satisfactory outcome of those checks, at the discretion of Teachers Mutual Bank Ltd.
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