Tasmanian Service Centre Manager - Atlas Steel (Launceston)
Join Atlas Steels - Leading the Way in Specialty Metals
As Australia's largest supplier of stainless and specialty steel products, Atlas Steels is committed to being their customers' first choice in specialty metals. With a proud history dating back to 1939, they have built a robust distribution network across Australia, encompassing 8 customer service centres. Their reputation, established over eighty years, is centered on their core values: prioritizing customer relationships and adding value to their businesses. Join Atlas and be a part of a team that is driven by excellence and customer care.
Tasmanian Service Centre Manager - Exciting Opportunity with Attractive Benefits and a great team!
Are you a dynamic leader who instills a positive workplace culture with a knack for driving sales, fostering client relationships, and you don't mind being hands-on in the warehouse? We're looking for a Service Centre Manager to join the team and lead a small, dedicated group to achieve outstanding results.
What is on offer:
Attractive Remuneration - Competitive salary and performance-based incentives.
Fully Maintained Vehicle, Phone & Laptop
Profit Share Opportunity - Potential to share in the profits each calendar year.
Extensive Handover Period - Comprehensive transition with our current Service Centre Manager to ensure your success.
A stable and fantastic team with a positive culture.
Key Responsibilities:
Achieve High ROI: Drive an annual Return on Investment (ROI) in excess of 19% through strategic management, performance reviews, and continuous improvement.
Enhance Customer Service: Implement and maintain high standards for customer interactions, operational efficiency, and service quality.
Control Costs: Monitor and manage operating expenses, seek cost-saving opportunities, and ensure effective budget adherence.
Maximize Asset Return: Oversee stock management, capital expenditures, and investment returns to optimize profitability.
Develop Your Team: Motivate, train, and develop your team, fostering a strong and skilled workforce.
Grow Sales and Customer Base: Expand market presence, build lasting customer relationships, and drive sales growth.
Ensure Compliance: Adhere to all statutory, environmental, and company policies and procedures.
What We're Looking For:
Proven leadership experience in a service centre or similar environment.
Experience in a sales-focused environment, with the ability to build and foster relationships with a diverse range of people.
Strong track record in managing performance, improving customer service, and achieving KPIs, budgets, and financial targets.
Excellent organisational, communication, and problem-solving skills.
Ability to manage and motivate a team effectively.
Commitment to continuous improvement and compliance with company standards.
Ability to adapt to systems and retain product information.
Ability to commit to statewide travel - approximately twice per month and attend interstate management meetings annually.
In addition to the above, you must also hold a valid driver's license, be willing to undertake psychometric testing, a full medical, and consent to a National Police check.
If you're ready to take the next step in your career and make a significant impact, apply now to join the Atlas Steel team as a Service Centre Manager. Embrace this opportunity to lead, innovate, and excel!
For further information or to request a copy of the position description, please call April Paton on 0418570631, or email [email protected]
Please note that only applicants with permanent residence or Australian/New Zealand citizenship can be considered for these positions.
Who we are
As one of Australia's largest employers, we work with great companies all around Australia and New Zealand to give you the best opportunities to work when and where you want to.
At Programmed, we are committed to creating a safe and inclusive environment which values and respects diverse styles, backgrounds, experiences, and perspectives.
We welcome and encourage women, people of Aboriginal and Torres Strait Islander descent, and people from diverse backgrounds to apply.
So it's over to you, if this opportunity is right for you, apply today!
To learn more about Programmed, we encourage you to visit our website.
About the recruiter
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