Applications must be submitted by Thursday 05 December, 2024 11:55 PM AEST.
Award/Classification: Tasmanian State Service Award - General Stream Band 5
$96,584.00 to $101,313.00 per annum
Employment type: Permanent, flexible, Permanent, full-time
Region: South
Location: Hobart
The System Analyst provides strategic analytical advice on Service Tasmania business and process operations, systems and services; manages issues related to Service Tasmania systems and services; and provides recommendations that support the strategic and business outcomes of the organisation.
Having a diverse workforce that represents the wider Tasmanian community is very important to us and we actively encourage applications from people with disabilities, from culturally and linguistically diverse backgrounds, people who may identify as LGBTQI+, and all genders. We recognise the value, unique skills and knowledge that Aboriginal employees bring to the workplace and welcome and encourage applications from Aboriginal people.
We are committed to putting the rights and wellbeing of children and young people at the centre of what we do. Our people will be equipped with the skills to recognise and respond to signs of harm. Together, we're creating a place where all children and young people are safe from harm.
We support reasonable adjustment requests in any stage of the assessment process to remove barriers and facilitate full participation in all aspects of employment for applicants. If you have individual requirements that need to be accommodated in order to participate in an interview or recruitment activity, please inform the contact person listed for this vacancy.
We understand that people have different needs to manage their work and life and to support people we embrace the benefits of flexible working arrangements. Talk to us about how this could work for you.
Hours per fortnight Up to 73.5 hours - flexible options available.
Duties Provide 2nd Level support for all Service Tasmania systems, resolving Incidents and Service Requests in line with established Service Management practices. Contribute to the evolution of Service Tasmania and Client Agency systems and processes by engaging in projects, assisting with requirements analysis and solution design, and identifying and addressing opportunities for improvement. Assist with the development, maintenance, and running of reports to support operational reporting requirements and data-driven decision-making. Perform System management activities for Service Tasmania's applications and platforms, including upgrades, configuration, development, maintenance tasks, and testing. Contribute to system-related projects and initiatives that support the organisation's strategic direction, including the development of appropriate project documentation and outputs. Contribute to the development and maintenance of documentation and knowledge management articles to ensure continuity of service, process consistency, and the mitigation of single point dependencies. Develop and maintain productive relationships with clients, other staff and managers within Service Tasmania, and key internal and external stakeholders and service providers/vendors. The incumbent can expect to be allocated duties, not specifically mentioned in this document, that are within the capacity, qualifications and experience normally expected from persons occupying positions at this classification level. The Head of the State Service has determined that the person nominated for this position is to satisfy a pre-employment National Criminal History Police Check before taking up the appointment, promotion or transfer. The following check is to be conducted:
Checks for criminal charges, convictions or findings of guilt for crimes involving dishonesty. Experience with Microsoft technologies including Dynamics 365 and Power Platform (esp. Fabric / Power BI). A degree or tertiary qualification in a relevant discipline. Download the Statement of Duties and any Associated Documents Electronic submission of application is preferred, please click the blue 'Apply Now' button.
You will be prompted to upload a 1-2 page short application outlining your experience, skills and knowledge as they relate to the Statement of Duties and a resume.
Please note that we do not require a separate statement addressing the selection criteria. If you have any difficulty uploading your application, please contact us prior to the closing date on (03) 6165 9920.
For more information Chris Abell
Manager, Systems and Application Services
0400 632 518
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