Talent & Learning Manager - Support Centre - Country Road Group

Talent & Learning Manager - Support Centre - Country Road Group
Company:

Country Road Group


Details of the offer

We seek only the best candidates who are passionate brand ambassadors and determined to contribute to our team's performance. We are always on the look-out for dedicated, fashion forward and like-minded individuals!
Apply now
Job no:
996647
Work type:
Full-Time
Location:
Melbourne - CBD & Inner
Categories:
Human Resources, Operations
Purpose
Reporting into the Head of Culture & Capability, you will be leading the end-to-end Talent strategy & management, performance management cycle and learning & development for support centre. In partnership with the Heads of People and People Business partners, you will be working with group functions and brands on career and performance management, succession planning, High Potential and talent identification and leadership and capability build (including design & facilitation) for our support centre team members.
Key Accountabilities
Talent Management
Act as the custodian of the CRG talent strategy and process and upskill managers / teams / BPs on discussing & managing talent
Create and manage talent development initiatives, including potential assessment, succession planning and development plans in partnership with the Heads of People / Business Partners for the function/brand (end-to-end)
Compile talent data across all functions/brands to generate insights and opportunities across the group
Support and track High Potential development initiatives and support engagement and retention efforts through targeted development opportunities (70:20:10), including support with generating detailed development plans and follow-up
Provide and track talent data/analysis.
Develop/support career planning pathways for specific role/functions within the business (e.g. design, merchandising) including activities to move along the career pathway, launch campaigns
Upskill managers on career conversations and create/provide appropriate resources.
Performance Management
Support functions and brands throughout the performance management cycle, working closely with BPs/HO on goal setting, mid- and end-year activities
Upskill as required.
Learning & Development
Identify and assess development needs through various methods, including stakeholder interviews, data from talent forums, business strategy, industry trends and performance data analysis (annual cycle and ad-hoc)
Design and execute learning and development programs to enhance employee skills and performance; with a view to build future capabilities with the 70:20:10 framework in mind (diverse learning methods)
In partnership with Talent & Learning Manager – Stores, design, deliver and evaluate innovative learning and development programs & initiatives to delivery strategy. Regularly update programs based on business requirements, researching and utilising best practice/future trends to keep programs effective (with 70:20:10 framework in mind)
Facilitate core programs (Ignite/Inspire/VBL), offerings from the annual training calendar and bespoke workshops/solutions as needed
Own the content and program delivery of the VBL suite (Insights). Continuously review program and explore further utilisation of Insights in other areas in accordance to strategy, feedback and industry trends
Develop and maintain relationships with external training vendors and consultants.
Onboarding
Facilitate/support the quarterly F2F Support Centre onboarding program
Support and coach HOPs/BPs and managers on onboarding process
Regularly review and build on the Support Centre onboarding program and delivery
Work on design and delivery of new manager program.
Key Capabilities
Formal qualification in Organisational Development, Human Resources or related fields OR equivalent professional knowledge and experience
Certification in Insights and coaching practices (desirable)
Experience in project management and budgeting
Knowledge of performance management cycle, practices and systems
Experience with design, development and roll-out of career pathways/competency frameworks
Track record in delivering successful Organisational Development projects and supporting major organisational change
Knowledge of theory and good practice in Leadership Development, Adult Learning, and Learning Management Systems Experience in Learning Management Systems (LMS) and e-learning platforms (desirable)
Experience with facilitating the end-to-end talent management process, including practical application of potential assessment frameworks (learning agility) and succession planning
5+ years' experience in a business partnering role (general HR/wider OD)
Experience with design and facilitation of training and workshops
Why work for CRG?
The Country Road Group is one of Australasia's largest Lifestyle Brand Houses comprising of iconic brands such as Country Road, POLITIX, Trenery, Witchery and MIMCO. Here are some of the great things we offer:
Generous employee discounts across our House of Brand
Seasonal clothing allowance
An additional day of leave for your birthday
An Industry leading Parental Leave Program
Flexible working arrangements to support work/life balance
Annual learning calendar to support the ongoing development of our team
Support community partnerships across our Corporate Social Responsibility Program
We are committed to operating ethically, sustainably, and responsibly.
About CRG
The Country Road Group is one of Australasia's largest fashion brand houses comprising of iconic brands such as Country Road, POLITIX, Trenery, Witchery and MIMCO. Our Values include being Customer Obsessed, Collaborative, Inspirational, Responsible and Dedicated to Quality. We are looking for highly motivated and passionate individuals to be part of the Group's evolution and support each brand to realise their full potential.
Country Road Group is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at time of application to assist you through the recruitment process.
Advertised:
18 Sep 2024 AUS Eastern Standard Time
Applications close:
09 Oct 2024 AUS Eastern Daylight Time
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Talent & Learning Manager - Support Centre - Country Road Group
Company:

Country Road Group


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