Recruitment - Agency (Human Resources & Recruitment)Your new companyWhat future do you want to create? At Hays, we believe in being lifelong partners - to our people as well as our customers.With over 50 years of business success, we have a reputation as the world leader in specialist recruitment and workforce solutions. But joining Hays isn't just about being part of a global business leader, it's about making a difference in the world of work.Equipped with the skills, solutions and technological capabilities of a true leadership partner, you'll put our customers at the heart of everything you do. We deliver holistic workforce solutions, including RPOs and MSPs, to solve the challenges our customers face today, tomorrow and in the future.We are currently recruiting for a Manager to lead several outsourced MSP solution accounts based in Melbourne.Your new roleAs a manager, you will play a critical role in the achievement of strategic objectives including proactively identifying process improvements, trends and insights and determining priorities. We're looking for someone who can proactively support multiple clients and seek out opportunities to expand upon the current portfolio of solutions. You will be responsible for successfully managing service delivery for a portfolio of outsourced solutions along with:Set and drive the strategic direction of your programs, through service improvement and evolution roadmapsJoin and work collaboratively with an existing and highly successful team of Managers and DirectorsManage a group of 2-3 direct reports developing and shaping a high-performance culture within the team aligning with our Hays valuesLead and be accountable for all performance, productivity, and profitability of your client accountsDrive a culture of service excellence, continuous improvement, risk mitigation and opportunity realisation, to improve the ROI for us and our clients.What you'll need to succeed:We hire based on potential and our people are diverse with many different backgrounds. As an experienced recruiter and leader, you will already have 5+ years in a recruitment environment, with a preference for involvement in an MSP account, and at least 1+ years in a direct people management-based role. Along with this we know you are:Highly motivated and thrive in a dynamic team environment and confident at engaging with all levels of stakeholdersCommitted and confident in building partnerships with customers, delivering an exceptional experience to everyone you engage withAmbitious to think beyond to achieve improved solutions for clients, candidates and colleaguesAdaptable, agile and able to constantly seek new opportunities to further develop existing accountsExcellent communication skills and the confidence to manage direct reports in a collaborative and high performing environmentConfident with analysing data and generating reports to discuss account and market trends and insights to deliver long term hiring strategiesWhat you'll get in return:This is a fantastic opportunity to shape your career where we will set you up to thrive. Go further in your career than you believed possible with the support of our expert managers. Here you get out what you put in, and your energy and dedication is always met by reward and celebration. Along with this you will receive:Competitive salary relative to experience with a bonus componentAn inclusive environment where diversity is celebratedMarket leading tools and technology to enable you to make an extraordinary impactFlexible working arrangements and additional leave, including wellness and volunteering days for you to connect with your communityGlobal career opportunities - make your mark locally or explore international opportunities with the Hays group which spans over 30+ countriesWhat you need to do nowStart your new tomorrow day and click "apply now". This is your opportunity to advance your career with the market leading group and be proud of who you work for too.At Hays Australia, we value equity, diversity and inclusion and are committed to creating a work environment where all people, regardless of background, feel a sense of belonging. By joining Hays, you'll be part of an inclusive culture that celebrates diversity, recognising every individual for their unique differences. We invite people from all backgrounds to apply.
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