Engineering - Software (Information & Communication Technology) Full time We're looking for someone who wants to make the world a little better through small moments that leave big impacts. To be part of something bigger, achieving positive change by working with thousands of Australians to help them live life in all its fullness.
We want people who are great as individuals, and even better in a team. As a Systems Engineer within our Integration Services team, you will be responsible for the efficient management, maintenance, and optimization of our organization's integration technology platforms.
You will play a critical role in ensuring the reliability, security, and performance of our digital infrastructure. Collaborating closely with cross-functional teams, you'll be the go-to person for troubleshooting, system upgrades, and user support.
Please note, this is a full time, permanent role, where flexible working is encouraged. Your part in our UnitingCare team: Monitor, manage, and maintain the health and availability of our integration platforms, including servers, databases, and processes.Implement and oversee security protocols, access controls, and authentication mechanisms to protect sensitive data and maintain compliance with relevant regulations.Identify and resolve technical issues, investigate incidents, and implement preventive measures to minimize downtime and disruptions.Regularly assess system performance, conduct diagnostics, and implement optimizations to ensure efficient operation and response times.Plan and execute platform upgrades, updates, and patches to ensure systems are running on the latest versions with optimal features and security.Develop and implement data backup and recovery strategies to safeguard against data loss and ensure business continuity.Provide technical support to UCQ customers, addressing their inquiries, concerns, and technical challenges related to the integration platforms.Maintain accurate documentation of system configurations, procedures, and troubleshooting guides to facilitate knowledge sharing and training.Collaborate with IT teams, developers, and stakeholders to align platform capabilities with business requirements and strategic goals.Take ownership of GitHub repo and existing Dev/Ops strategy on integration platforms.Identify opportunities for automation to streamline routine tasks, reduce manual intervention, and improve operational efficiency.What makes a difference for us? Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience).Proven experience as a Platform Administrator, Systems Engineer, or similar role.Proficiency in supporting various integration platforms such as Boomi, Azure & Axway on varying operating systems.Proficiency in managing integration processes on cloud services and familiarity with databases (SQL, NoSQL).Strong understanding of security practices and protocols, including access controls and data encryption.Strong understanding of networking concepts and firewalls within Windows and Linux environments.Strong change and release management experience.Familiarity with monitoring and performance optimization tools.Understanding of Dev/Ops principles, underlying infrastructure needs and maintenance.Excellent problem-solving skills and the ability to troubleshoot complex technical issues.Effective communication and interpersonal skills for collaborating with diverse teams and providing user support.What makes a difference for you? The opportunity to be part of the second-largest Queensland employer who has been leading by example as a proud not-for-profit, for more than 100 years.Flexible work arrangements to support work-life balance.Access to salary packaging, meal and entertainment benefits - up to $15,900 per year tax free as well as up to $2,650 of your pre-tax income to pay for meal and entertainment benefits.A recognition and rewards platform, providing employee discounts at hundreds of retailers, including everyday expenses, holidays, health insurance, a wellbeing program and employee assistance program.Career development opportunities to challenge yourself, grow and make a meaningful difference.Diversity & Inclusion Our approach is simple – everybody is welcome here. At UnitingCare, diversity is at the core of our who we are, our mission and our values. We are committed to providing equal opportunities to all employees no matter their sex, race, culture, sexual orientation, disability or gender identity.
UnitingCare as part of our commitment to reconciliation and building long term employment opportunities for First Nations peoples, would strongly encourage Aboriginal and Torres Strait Islander applicants for this position. Your application will include the following questions:
Which of the following statements best describes your right to work in Australia?How many years' experience do you have as a systems engineer?How many years' experience do you have in a DevOps role?What's your expected annual base salary?How much notice are you required to give your current employer?#J-18808-Ljbffr