Join our team as we embark on an exciting digital transformational journey.
11th October, 2024 At MSWA, our purpose is to empower Western Australians with neurological conditions to live their best lives.
Our Technology and Innovation are currently seeking a Systems Analyst with experience in Salesforce to join the team.
Predominantly based in Rivervale, but you will also get to move around and visit our sites all over WA.
Here's what you'll do: System Administration: Manage all aspects of Salesforce and other systems, including user management, permissions, and third-party integrations.
Support Excellence: Provide top-tier support to end-users, ensuring a professional, customer-first approach across all interactions.
Knowledge Sharing: Develop and maintain user-friendly documentation and knowledge base articles to enhance system understanding.
Optimise Features: Identify and implement underutilised system features, driving increased value for stakeholders.
Continuous Improvement: Translate business needs into scalable solutions focused on user experience and data quality.
Training & Mentoring: Facilitate and participate in workshops and provide guidance to elevate system knowledge and capabilities across teams.
System Updates: Oversee system releases and upgrades, balancing business priorities with vendor and security requirements.
Maintenance & Automation: Ensure data security and drive automation to reduce manual processes and enhance data quality.
Issue Resolution: Collaborate with external vendors to troubleshoot and resolve system-related issues.
A bit about you: You are naturally curious and technically minded with a knack for solving challenging problems.
You will have tinkered with Salesforce recently and be happy to share your knowledge with an awesome internal tech team.
You will need to have a relevant tertiary qualification, and if you have also worked with SharePoint, Dynamics 365, or Power platform, that will give you the edge!
And the benefits?
As a not-for-profit organisation, we are fortunate to be able to offer generous salary packaging options to all our employees.
Currently, up to $18,500 can be packaged to cover things like living expenses, mortgage payments, or car leasing – this means you pay less tax on your income!
We also offer generous leave policies, discounts on major retailers, and an opportunity to do (what we think is) challenging and rewarding work every day.
But above all, you will be a part of our purpose at MSWA to empower Western Australians living with neurological conditions to live their best life.
Sound good so far?
Apply now; we can't wait to meet you.
Need assistance with your application?
Drop us a line at ******.
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