Systems Analyst 1 - Microsoft Office 365 /Share Point /One Drive (Lead) Location: Canberra, ACT, Australia; Sydney, NSW, Australia; Melbourne, VIC, Australia Posted on: Yesterday Job Requisition ID: REQ557558 What success looks like in this role: The Microsoft 365/ Teams Subject matter expert position works with customers, management, and peers to design, configure, and implement Teams, Office 365, One Drive for Business, Share Point, and other Microsoft messaging and communications services.
Support includes specifications; installation, configuration and testing of services; establishing guidelines and standards; support of existing infrastructure and users, project support as directed, and other technical support functions.
The Chosen Candidate will provide subject matter expertise in support of Teams and Office 365 core services.
Responsibilities and Accountabilities: 6 - 10 years' experience with Office 365 migration, support of migration tasks, consulting or working in the enterprise customer arena Experience with O365, Share Point Administration & Teams Extensive experience with designing and implementing Teams, including: Teams Voice with Direct Routing and Microsoft Calling Plans Call Flows and auto attendants Emergency locations and calling Meeting, Live Events and Messaging Policies Teams and M365 Group Governance Meeting room planning, including setup and devices Extensive experience writing, editing, and maintaining Power Shell Scripts Experience with designing and implementing One Drive for Business Experience in designing and implementing Share Point Extensive experience performing discovery and writing scoping and levels of effort for delivering solutions that meet customer business, functional, and technical requirements Face-to-face customer engagement skills Excellent written, oral, and presentation skills Ability to explain technical procedures in business terms so that customers understand Ability to develop strategic customer relationships, gain trust, and respect for the team Able to solve complex technical problems through sound and methodical troubleshooting Microsoft Teams Administrator and/or M365 Administrator Certification highly desired Hands-on experience in developing business process automation using (Nintex, Power platform) You will be successful in this role if you have: NV1 Security Clearance is required.
Must be an Australian Citizen.
Strong understanding of ITIL, specific to Change & Release management Experience in managing large-scale transition projects Ability and willingness to take direction from CDEs and Client Executives Customer-facing presentation and consulting skills Strong knowledge of Microsoft Power Shell Certifications: ITIL Foundation (optional) Certification on O365, MS Teams, and Power platform (Optional in case of Good knowledge) Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law.
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