The purpose of this position is to provide support for the QH Corporate Enterprise Solution's custom suite of applications and integrated ERPs including myHR and SAP and involve in development/test activities in line with quality standards and procedures.
Using business and system analysis to provide incident support, identification of system problems and development/maintenance of apps specifically relating to our payroll system support to meet service delivery.
The successful candidate will be responsible for overseeing quality assurance processes to ensure data integrity and compliance within the system.
This will involve analysing data, as well as producing and distributing reports to CES.
Additionally, you will advise management on application-related issues and initiatives, including the identification and management of risks and issues.
Key competencies/suitability (role specific criteria and personal qualities)You will be assessed on your ability to demonstrate the following:
Demonstrated effective knowledge of integrated Enterprise Resource Planning (ERP) solutions, particularly in the area of functional and solution responsibility relating to Payroll Applications Web Service (PAWS) apps such as Serviceline, Lifecycle, PSS tiles.Demonstrated experience in providing application support, solving issues for clients and providing workarounds to ensure business continuity.Experience utilising a variety of tools to develop/test and support employee self-service and CRM applications including but not limited to the following:C#, ASP.net, MVC, Jscript/JQuery, EF, WCF, MS Visual Studio, MS SQL Server, T-SQL, SSRS, Stored procedures.Proven customer focus with an emphasis on building relationships, understanding and meeting customer's needs, understanding impacts of payroll self-service applications and prioritisation in the context of the payroll services team's responsibility and providing a value-added service.Proven effective written and verbal communication skills.Demonstrated initiative and drive to achieve and ability to work collaboratively in a team environment.Ability to travel to HHS sites to provide onsite support by negotiation if required.Qualifications, registrations and other requirementsIt may be a condition of employment for this role for the employee to be, and remain, vaccinated against one or more of the following vaccine-preventable diseases during their employment (Health Employment Directive No.
01/16): measles, mumps, rubella (MMR), varicella (chicken pox), pertussis (whooping cough), hepatitis B, tuberculosis.Please detail any visa conditions you may have if you are not a permanent resident of Australia.We understand that some people may require adjustments to the workplace or the way the work is performed.
All applicants are encouraged to advise the panel of any support or reasonable adjustments (i.e., building access, wheelchair access, interpreting services, etc.)
that may be required.While not mandatory, a relevant qualification would be well regarded.Additional InformationPlease provide the following information to the panel to assess your suitability:
Your resume, including the names and contact details of two referees who have a thorough knowledge of your capabilities, work performance and conduct within the previous two years, and it is preferable to include your current, immediate or past supervisor.A one-page covering letter informing the panel of your skills, personal qualities and motivation for applying.Further informationWe are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.
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