System Administrator- Clinical Applications Maintain, configure & ensure the smooth operation of applications & technology that support important clinical business systems for the RFDS in QLD!
Classifications IT & Telecomms System Administration Permanent / Full Time Key points Hybrid Working Not-for-profit tax-free benefits up to $18,550 Full time role, Brisbane airport location- Free Parking! Description The Royal Flying Doctor Service (Queensland Section) (RFDS) is seeking a collaborative, self-motivated, and experienced Administrator to join our Digital and Technology Team as the Clinical Systems Administrator . This role is a critical support for our Medical, Nursing and Clinical services teams to connect and deliver better health access and outcomes for regional, rural and remote communities.
The Clinical Systems Administrator is responsible for maintaining, configuring, and ensuring the reliable operation of applications and technology that support RFDS' critical clinical business systems. It is essential to establish and strengthen strong relationships with key stakeholders to effectively manage incidents, requests and problems related to clinical systems. You will support:
Incident and problem management System availability and capacity management Configuration Release and Change Management The Systems Administrator is a permanent full-time role based in Brisbane . The Digital & Technology team offers hybrid working arrangements with a mixture of home and office work.
Who are we looking for? We are looking for a System Administrator who is a team player, communicates openly and confidently with all stakeholders, and works collaboratively with the wider RFDS team. In addition, you will have formal qualifications in Information Technology or a closely related field, and you will demonstrate:
Complex problem-solving skills and ability to explain technical issues and solutions in easy-to-understand language 7+ years of experience implementing and supporting clinical business systems 5+ years of supporting clinical systems SQL databases and industry-standard messaging technologies Working knowledge of virtualization, VMWare, or equivalent Hands-on experience with scripting and automation tools Experience with ITSM Ticket Management, including queue management and triage It is highly regarded to have System Administration experience in Best Practice, Medical Director, Titanium, Sidexis and Secure Messaging applications for clinical systems. Why Join the RFDS (Queensland Section) At RFDS (Queensland Section), we are deeply committed to positively impacting those who reside, work, and commute in remote, rural, and regional areas of Queensland. As an RFDS team member, you will take pride in knowing that your hard work is instrumental in supporting our operational, corporate and support services teams. By joining the RFDS, you will:
Work with a collaborative and supportive team who are passionate about our purpose and proud of their contribution Receive Flexible working arrangements and free parking when you do come to the office! Be renumerated with a competitive salary rewarding your skills and experience + Super Have access to generous not-for-profit tax-free benefits up to $18,550 , increasing your take-home pay Access our Employee Assistance Program including counselling, nutrition sessions, financial sessions, and legal advice Receive private health insurance discounts Have novated leasing options available Access a full allocation of a newly launched uniform range at no cost About RFDS (Queensland Section) The Royal Flying Doctor Service is one of the world's largest and most comprehensive aeromedical organisations. The RFDS in Queensland provides excellence in and access to primary health care and aeromedical services across the state. Our emergency retrieval service operates 24 hours a day, seven days a week, delivering the finest care to more than 330,000 Australians annually, that's one person every two minutes! In addition to aeromedical retrievals of the critically ill or injured, the RFDS also delivers a broad range of essential primary and preventative healthcare services, including telehealth, mental health, oral health and health promotion.
Royal Flying Doctor Service acknowledges the Australian Aboriginal and Torres Strait Islander peoples as the first inhabitants of the nation and the Traditional Custodians of the land. The RFDS is committed to eliminating all forms of discrimination in the provision of healthcare. We embrace diversity and welcome all people irrespective of faith, ethnicity, sexual orientation or gender identity.
Interested? This role will close by the 17th of September 2024 however; shortlisting will commence before the end date so don't delay in applying! For further information regarding this role please contact Recruitment on or for a copy of the PD please reach out to
The successful applicant will need to undertake a criminal history check, have a valid QLD driver's licence and may be required to undertake travel across NSW and QLD, inclusive of overnight stays.
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