Support Mentor

Details of the offer

Employment Services (Community Services & Development) Full time As a member of our team, you will motivate, upskill, and empower parents to tackle new opportunities. Our ideal candidate will have established local networks or the ability to develop them, excellent interpersonal skills, and administration skills with a passion for supporting others.
We have multiple full-time roles in Townsville, Townsville City, and Aitkenvale locations.
Job DescriptionAs a Support Mentor at Bamara, you will play a crucial role in supporting and guiding parents to achieve their education and employment goals. Your primary responsibility will be to provide mentorship, advice, and assistance to parents participating in the Parents Pathway program. Your main tasks will include:
Meeting with parents to assess their individual needs, goals, and challenges.Developing personalised pathways and plans to help parents overcome barriers to education and employment.Providing one-on-one mentorship and support to empower parents in achieving their education and employment objectives.Connecting parents with relevant community services, resources, and training opportunities.Monitoring progress and providing ongoing guidance to ensure parents remain on track towards their goals.Collaborating with internal teams and external partners to create holistic support networks for parents.This position requires someone who is empathetic, patient, and understanding, with excellent communication and interpersonal skills. If you are passionate about making a positive impact in the lives of parents and families, we encourage you to apply for this rewarding opportunity.
Desired Skills and ExperienceProven experience in providing support and guidance to individuals facing barriers to employment or education.Must have or be willing to enrol and complete a Certificate III in Community Services or Employment Services.Demonstrated ability to develop and implement tailored support plans for clients.Strong communication skills, with the ability to engage and build rapport with diverse client groups.Knowledge of local community resources and support services available to parents and caregivers.Ability to maintain accurate records and documentation in line with program requirements.Understanding of the challenges faced by parents seeking to re-enter the workforce or pursue further education.Empathy, patience, and a non-judgmental approach when working with individuals from diverse backgrounds.Working with Children Check.Driver's licence.Benefits and CultureBamara offers a rewarding role with career path opportunities and promotes a supportive team and work environment.We are committed to work/life balance and professional development opportunities along with providing excellent employee benefits.Bamara offers an attractive remuneration package and 3 days bonus leave and birthday leave.Cultural awareness training.Bamara is an equal employment opportunity employer. We encourage applications from culturally diverse backgrounds including Indigenous Australians.
Application ProcessYour application will include the following questions:
Are you legally entitled to work in Australia?Please detail your minimum salary expectations (including super):What is the notice period for your current employment?What motivated you to apply for this position?What relevant skills and experience would you bring to this role?Current Employer: Please list Company name, Position title, Start Date, End date and reason for leaving below:Previous Employer 1: Please list Company name, Position title, Start Date, End date and reason for leaving below:Previous Employer 2: Please list Company name, Position title, Start Date, End date and reason for leaving below:Please provide the name and contact details of your first employment reference:Please provide the name and contact details of your second employment reference:To help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory.
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Nominal Salary: To be agreed

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