Division: Procurement
Job type: Supplier Relations Specialist
Location: Sydney, Australia
AtTAG, our company values matter. Each member of our staff should exemplifyTeamwork, anAmbitious spirit and aGenuine attitude.
It is important that you have passion for the job you do, as well as a drive to want to do better. In return, TAG will support your growth and development, as well as offer opportunities to progress or maybe even change tack!
The WhatAs a Supplier Relations Specialist you will have a diverse and varied role. Here are just some of the things you'll be getting involved with:
Supplier Programs and Relationships:Oversee TAG APAC's supplier programs and relationshipsProvide high levels of service internally and externallyConsult with divisional heads to develop and implement preferred supplier programs and policiesRFP Process Management:Manage the Request for Pricing (RFP) process, including distribution and loading of supplier rate updatesDeal with queries related to vendors and RFPs, providing solutions and liaising with staff and suppliersValue-Added Benefits:Assist in increasing value-added benefits for TAG clients (e.g., upgrades)Data Management:Collect and store hotel information on relevant database systemsEnsure data accuracy and update relevant files as neededRelationship Building:Develop and maintain working relationships with hoteliers and other suppliersAttend industry events to enhance TAG's profile in the hotel industryStaff Training and Development:Coordinate staff attendance at supplier training sessions and industry eventsEncourage attendance at in-house training, presentations, FAM trips, and supplier functionsOperational Coordination:Ensure smooth operation of back-office systems related to suppliersLiaise with other departments, especially IT and Global Services, for effective database use and client benefitsLegal Compliance:Operate in accordance with local bribery legislation and company policiesAdditional Responsibilities:Contribute to other supplier relations activities as neededManage delivery of TAG/Sound Travel packages for key events in AustraliaHotel and Supplier Management (Additional Details):Build relationships with key suppliers and hotel partnersManage changes and accommodation-related issuesMonitor commitments, report regularly to hotels, and manage room allocationsProvide customer service, adhere to service level agreements, and consider yield and inventory managementRegularly report on delivery, sales, and risk analysisCompile and deliver rooming lists to hotel partnersWork with the Finance team to ensure accurate and timely processing of paymentsNegotiate rates and terms with key suppliers and hotel partnersSystem Management:Set up and manage allocations and contracts for suppliers and vendorsCreate and maintain supplier profiles, load inventory, and update supplier details in the system.The HowTo be successful at TAG is as much about mindset and attitude as it is about skill set and qualifications. We're a team who share the same desire and passion to go above and beyond for each and every client. We revel in making the seemingly impossible possible, always rising to the challenge with ambition and a genuine, open attitude.
We work flexibly to accommodate our TAG team colleagues, meaning on occasion there could be requirements outside of office hours to manage time zones and other work commitments. As a Supplier Relations Specialist there are several credentials and attributes which would be advantageous, but a determined attitude and willingness to learn, are equally important.
2+ years of relevant experience in a procurement or negotiation-focused role. Or within the travel industry and/or hotel, supplier relations roleStrong knowledge and understanding of supplier contracts, pricing, RFPs, commissions, mark-upsKnowledgeable about Australian and NZ hotels, specifically destinations close to major venuesAdvanced Microsoft Excel skills.Intermediate project management skills and customer service skillsIntermediate/advanced change management and time management skillsIntermediate knowledge & understanding of negotiated contracts / pricing and RFP processesKnowledge of Australian hotels, specifically destinations close to major venuesPassionate about events and travelThe Where and WhenThis is a full-time role (37.5 hours per week) based in our Sydney office. Since March 2020, we have operated a flexible, hybrid approach to working and will continue to do this moving forward. We will work with you to find the best mix of office and home working that suits your life and the needs of the team.
You will report into the Commercial Director, who is based in Sydney. There are other regional teams based in Singapore, UK and the US that you may work closely with, too.
The Important BitAs passionate as you may be about changing the face of travel, let's be honest – you're not doing this for free. So, here's our promise to you:
Competitive salary DOEWe are also committed to offering an equal opportunity for all employees and applicants.
How to ApplyWe want to know a bit about you.Send a cover letter outlining why you think TAG is a good fit for you and an up-to-date CV/resume ****** .
And before you press send, please make sure you're eligible to work in Australia!
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