We are seeking a Student Progression Officer to join the Administrative Division.
The Student Progression Officer is responsible for the monitoring and processing of compliance and progression related tasks, services and enquiries. The Student Progression Officer applies knowledge of policy and legislation to process tasks for students related to the University's compliance obligations under the HESA Act, the ESOS Act and associated legislation and regulations.
We're offering this role as a hybrid position as part of QUT's commitment to embracing the opportunities created by a more virtual and connected world.
About us QUT is a major Australian university with a global outlook and a 'real world' focus. We are an ambitious and collaborative institution that seeks to equip our students and graduates with the skills they will need in an increasingly disrupted and challenged world.
The Student Services and Wellbeing portfolio leads the university-wide strategy and coordination of all non-academic matters related to the student experience. The portfolio delivers a range of services across the student life cycle, as well as providing advice and leadership to the university on a broad range of student and staff matters, including social justice and public policy.
The departments within the portfolio include: Student Administration, Student Engagement, Equity, Student Services and Health, Safety & Environment (HSE). The portfolio also has strong links to and works closely with QUT's Oodgeroo Unit, Student Success Group and Human Resources.
The portfolio is focused on delivering services to support the university's commitment to an exceptional student experience, leading to positive outcomes in success, retention and completion. This includes developing a campus culture which is inclusive, safe, and respectful for all students and staff.
Student Administration makes a key contribution to the delivery of student services that span the student lifecycle: admission, enrolment, billing and invoicing, timetable management and class registration, examinations, results, records management, progression and graduation. The department supports international, domestic and research higher degree students, in collaboration with specialist service partners across the university.
What you need to succeed Education, training and/or experience equivalent to completion of a degree, or completion of an associate diploma with at least two years' subsequent relevant work experience.Demonstrated ability and commitment to the provision of high-quality client-focused service in a fast-paced environment, including excellent written, verbal, and interpersonal skills.Demonstrated ability to facilitate resolution of issues by interpreting and applying relevant legislation, policies and procedures.Proven ability to work independently and as a productive member of a team with the ability to use initiative, plan and prioritise workload within tight and conflicting deadlines.Demonstrated digital literacy including the ability to use intermediate functions of office technology software applications such as MS Office, corporate computer systems and databases.Life at QUT We're committed to building a culture that fosters connection between people and purpose. Beyond personal and professional fulfillment, a career at QUT offers:
As part of our commitment to fostering an inclusive workplace, we proudly support our Indigenous Australians Employment Strategy, aiming for an Indigenous Australian workforce participation of 3.6%. We extend a warm invitation to Aboriginal Australians and Torres Strait Islander people to join us in pursuing a rewarding career at QUT.
We believe that diversity is our strength and are dedicated to creating safe, inclusive spaces where everyone can thrive. We strongly encourage individuals from diverse cultures, ages, linguistic backgrounds, sexual orientations, and gender identities, and those who are living with disabilities to apply for positions at QUT.
At QUT, diversity is not just embraced—it's celebrated.
How to Apply Discover the possibilities that await with a career at QUT. If you're ready to embark on a journey of innovation and opportunity, we're excited to meet you.
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