At the NSW Department of Education , we educate and inspire lifelong learners – from early childhood, through schooling to vocational education and training. Fulltime Ongoing position Located in Sydney with flexible working arrangements available Clerk Grade 5/6 with salary ranging from $93,295 to $102,941 + super About the role The Student Support and Specialist Program Directorate is looking for a Student Advisor - Compliance who provides advice and support for enrolled international students, schools, agents, and other stakeholders to ensure compliance with legislative requirements. This role has varied responsibilities which includes assessing and reviewing student requests and liaising with schools to resolve sensitive and complex issues related to the enrolment, monitoring and reporting of international students.
For further information please click here to view the role description.
About you We are looking for someone who is a strong communicator, preferably bilingual, who can communicate with a wide variety of audiences and be able to deal with competing priorities and challenging stakeholders. We are also looking for people with:
An understanding of the ESOS Act and the National Code is highly favourable Strong interpersonal skills and the ability to work closely with other team members as well as to build positive relationships with their school network Ability to manage high volume caseloads and demonstrated experience with servicing stakeholders from a variety of cultural backgrounds Sound knowledge of MS Office and student management systems Knowledge of and commitment to implementing the Department's Aboriginal Education Policy and upholding the Department's Partnership Agreement with the NSW AECG and to ensure quality outcomes for Aboriginal people. Essential requirements of the role Hold a valid clearence to work with Children (Working with Children Check) for paid employment. Ability to travel to schools across the state. Demonstrated understanding of and commitment to the values of public education. Key knowledge and experience Knowledge of the ESOS Act and the National Code. Demonstrated knowledge and experience of the management of international students. Knowledge of and commitment to implementing the Department's Aboriginal Education Policy and upholding the Department's Partnership Agreement with the NSW AECG and to ensure quality outcomes for Aboriginal people. Benefits Flexible working arrangements, including hybrid/work from home arrangements 35 hours working week Competitive, salary sacrificing, employer's contribution to superannuation and annual leave loading Opportunities for advancement and mobility across the Department to support your career growth. How to apply Attach a resume (maximum 3 pages) and a cover letter (maximum 3 pages) outlining how you meet the requirements and focus capabilities of this role.
For the application process, you must also answer the pre-screening questions and any essential requirements as listed above. We are looking for you to demonstrate your competence in the focus capabilities as outlined in the role description in your answer, so please develop your response with this in mind.
Please refer to the Applicant's Guide to Applying to assist you with your application.
Note: the selection process will include a range of assessment techniques to assist in determining your suitability for the role. Successful candidates will be required to undertake pre-employment screening for this role which includes a National Criminal History Check.
This is a child-related role. As a condition of employment you will be required to provide a valid Working with Children Check (WWCC) Clearance number (for paid employment). Visit the website for more information.
Closing date: Wednesday, 10th of July 2024 at 11:59PM. For role enquiries please contact Una Lee for recruitment process enquiries please contact Rajaa Nour at
Pre-Screening Questions: Targeted Question 1: Describe a situation where you provided accurate and timely advice in compliance with standard policy or legislative obligations. How did you ensure that your advice was accurate, appropriate, and communicated in a manner that met client needs. (350 words) Targeted Question 2 : Please outline a situation in which you have dealt with sensitive or confidential information. What factors and steps did you take to resolve this situation. (350 words) We welcome applications from all ages and genders, Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse groups, the LGBTQIA+ community, veterans, refugees and people with disability. If we can make some adjustments to our recruitment/interview process to better enable you to shine, please contact the Diversity and Inclusion Team ( ) or visit NSW Department of Education Diversity and Inclusion. A recruitment pool may be created through this recruitment process. A recruitment pool is a group of applicants who have been assessed and identified as suitable for this role, and who may be considered for a range of similar roles, including temporary, term or ongoing roles, over the next 18 months.
