MAIN PURPOSE OF ROLE: In the capacity of Store person, you are responsible for the efficient management of stock and inventory within the Melbourne Fulfilment Centre in conjunction with delivering outstanding Customer Service to internal and external Customers. This role includes receiving, storing, organising and distributing products while ensuring a safe and orderly environment within the warehouse.
KEY ACCOUNTABILITIES & ESSENTIAL RESPONSIBILITIES: Reporting directly to the Warehouse Manager (MELBFC) you will work with, Corporate and Franchise Store staff, Head Office staff and Third-party vendors to achieve the following responsibilities:
Effective, timely and accurate distribution of goods in and out of our warehouse, including loading / unloading of trucksPick, pack, and prepare orders for dispatchOrganise and maintain stock levelsMaintain accurate inventory records, conduct regular stock counts, and report discrepanciesEnsure the warehouse is clean, organised, and compliant with safety regulationsOperate forklifts, order pickers, pallet jacks, and other warehouse equipment. Perform routine checks and maintenance on forklifts Assist customers with inquiries, order collection and vehicle loadingComplete necessary paperwork and maintain records.Assist with regular inventory audits and cycle counts to verify stock accuracy and identify discrepanciesKNOWLEDGE / SKILLS / EXPERIENCE Previous experience in a warehouse or logistics environment – retail warehousing preferredForklift licence required and experience operating warehouse equipmentDrivers and Order Picker (LO) licence desirable Experience checking delivery sheets, connotes, manifests and sales orders Strong organisational and time management skillsAttention to detail and accuracyAbility to work independently and as part of a teamGood communication and interpersonal skillsBasic computer skills for inventory management systems including excelAbility to lift and move heavy itemsWorking Conditions and Physical Requirements: Ability to lift heavy items and perform physical tasksStanding, walking, and bending for extended periodsWarehouse environment with occasional exposure to varying temperaturesUse of personal protective equipment (PPE) as required