On-Site 5-month contract till April then converting to permanent
Adelaide CBD Location
Green Light is a growing consulting organisation known for its work in Telecommunications and System Integration Services organisations. We have a requirement with our client partner for a Store Operations/POS Engineer to join their team on a 5-Month till April contract then converting to permanent.
The Store Operations/POS Engineer is responsible for the design, implementation, maintenance, and support of Point-of-Sale (POS) systems and related technologies in retail environments. This role ensures the seamless operation of in-store systems, supports day-to-day retail activities, and drives innovation to improve customer and employee experiences.
Key Responsibilities:System Maintenance and Support:
- Configure, deploy, and maintain POS hardware and software solutions across retail locations.
- Troubleshoot and resolve system issues promptly to minimize business disruptions.
- Ensure seamless integration of POS systems with backend systems, including inventory, finance, and CRM.
- Monitor system performance, security, and compliance with industry standards.Store Operations Enablement:
- Collaborate with store teams to understand operational challenges and provide technical solutions.
- Support technology rollouts, upgrades, and migrations across retail locations.
- Optimize processes to improve transaction speeds, reduce downtime, and enhance user experience.Technical Innovation:
- Evaluate emerging technologies to recommend enhancements to POS and store operations systems.
- Implement and support mobile payment solutions and self-checkout systems.
- Partner with cross-functional teams to develop and test new retail technologies.Documentation and Training:
- Create and maintain detailed technical documentation for POS systems and processes.
- Train store employees and support teams on the use and troubleshooting of POS systems.Qualifications:Education and Experience:
- Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent experience).
- 3+ years of experience managing POS systems in a retail environment.Technical Skills:
- Proficiency with POS hardware (terminals, scanners, printers) and software solutions (e.g., Oracle MICROS, NCR, Shopify, etc.).
- Knowledge of retail operations, including payment processing, inventory management, and customer engagement tools.
- Experience with system integration (API, middleware) and troubleshooting tools.
- Familiarity with networking and security protocols for retail systems.Soft Skills:
- Strong problem-solving and analytical skills.
- Excellent communication and interpersonal skills to work with technical and non-technical teams.
- Ability to manage multiple projects and prioritize tasks in a fast-paced environment.Preferred Qualifications:
- Certification in POS systems or IT operations (e.g., CompTIA, ITIL).
- Experience with cloud-based retail technologies and mobile POS solutions.Please feel free to contact Shilpa Chopra - Resource Manager on 0482072637 or email ******.
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