Event Management (Marketing & Communications)
Full time
Make a difference by joining one of Australia's most trusted organisations Flexible working conditions: hybrid office / work from home / on site Salary Packaging Benefit About the Role:
The Events Coordinator position is an integral part of the Event Health Services team within St John NSW.
Reporting to the Event Health Services Operations Manager, this role is responsible for the coordination of health and medical services at public and private (major and community) events throughout NSW.
Key Responsibilities Include:
Reviewing bookings submitted through the St John NSW Microsoft Dynamics CRM.
Completion of risk assessments for each event and determining appropriate workforce coverage requirements based off the risk factors of the event.
Developing the initial quote for service and working with Volunteer Divisions to ensure the quoting is appropriate for both the customer and the specific event.
Liaising with customers to ensure their needs are being met and St John NSW is providing the quality of service expected of the organisation and assisting with any enquiries.
Maintaining client relationships and collating feedback where required.
Escalation of any issues as required.
Collaborating with wider teams to support consistency of event coverage across NSW.
Delivering clients, contracts, and service KPI's.
Supporting the planning and delivery of Health Services projects and strategy.
Our Ideal Candidate:
Health Services - First Aid industry and / or Events experience.
Demonstrated ability to independently problem-solve including high intensity situations.
Demonstrated organisational skills, time management, and ability to prioritise workloads in a fast-paced environment.
Excellent written and verbal communication skills.
Able to demonstrate empathy with the ethos of the organisation.
Able to work effectively within a commercial and not-for-profit cultural environment.
Able to work flexible hours, including some after hours and part of weekends.
About St John Ambulance NSW:
Every day, Australians are at risk of illness, injuries and potentially life-threatening situations at home, in the workplace and the community.
We believe that every Australian should have access to responsive healthcare and wellbeing support when and where they need it.
As a profit-for-purpose organisation, when you attend a course, buy a product or need health coverage for your event, you're helping to support invaluable community programs including free first aid training for primary school students and local communities, training and leadership development for our youth and volunteers, or emergency response at evacuation centres in times of crisis.
St John has been delivering first aid and medical support services to the NSW community for over 140 years.
The scope of these services has grown to include:
First aid training, including specialist courses for mental health, high risk work sites, workplaces, and free first aid training to primary school children Health and medical services, keeping people safe at events right across NSW, ranging from small local gatherings to large scale events Equipping workplaces with high quality first aid products and services Working alongside emergency services organisations in times of need and disasters Workplace health services such as contracted paramedic services and nursing staff.
What's next?
If you'd like to express an interest, then click Apply Now with your cover letter and resume or email Please note that we require you to obtain a Working with Children's Check and Police Check.
St John Ambulance Australia (NSW) does not accept unsolicited calls from recruitment agencies.
St John NSW cares about keeping children and young people safe.
Protecting and promoting the emotional, physical, cultural and spiritual wellbeing of children and young people is central to all aspects of the operations and culture of St John NSW.
St John NSW commits to creating and maintaining an environment where members act in the best interest of children and young people and has zero tolerance to any form of abuse.
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