Account & Relationship Management (Sales)
Full time
At Compass, our mission is to reduce the inconvenience for our customers, clients, and for each other. We show care and passion towards our work, our goals, by caring for you and for each other. We care that you will strive to improve, with a focus on the why instead of the what. Building trust and rapport with mutual respect is what drives us. We live our values every day.
Your new role Manage, lead, and administer the WA State team in both Sales and Logistics. Managing and developing new and existing business opportunities whilst helping develop the Compass Brand and the products we offer. This will be done through building long-term sustainable relationships with new and existing business partners and managing the day-to-day performance of the team within the different sales and logistic channels. You will have overall responsibility for all the WA sales and logistics team and their performance.
Key Responsibilities: Client and Partner Engagement: Developing relationships & building rapport to ensure potential is fully maximisedReporting to Management on the sales performance of your business.Identifying business opportunities that have not been targeted and seeing them through to onboarding.Establishing a regular program of visits to key clients with your team to enhance the strong working relationships and provide maximum ROI.Sales and Business Development: Responsibility for the sales strategy for the state of WA, working with the Director Sales and Marketing and the COO.Day to Day Responsibility of the main sales channels, the revenues for these channels and the staff that operate within these channels.Work with the sales team to establish leads, growing opportunities, developing, and closing further business.Analysis of sales numbers, exploring areas of weakness, analysing trends and exploiting growth areas through the analysis along with forecasting monthly, quarterly, and yearly performance and future growth.Work collaboratively with other departments within the organisation to develop in-depth relationships, ensuring all teams are aligned to provide maximum client and partner satisfaction.Training and Education: Providing guidance, training, and support to your team to maximise retention and revenueTeam Collaboration and Contribution: Actively contribute ideas and demonstrate initiative-taking business acumen to support the growth and success of the team and organization.Participate as a team member, attend team meetings, and contribute effectively to initiatives aimed at increasing business volumes.What you'll need to succeed A minimum of 5 years' experience in senior sales &/or logistic management.Show an ability and results to effectively manage a team across a broad spectrum of business. Be able to demonstrate a track record of success in sales through capturing, maintaining and developing accounts.Knowledge of sales and business development principles as you will often be the first port of call for your team when trying to develop business opportunities.Proven record of being able to convert 'possible' into 'definite'Excellent project/time management skills, including ability to prioritise work, meet deadlines and work under pressure.You will be able to produce high quality written communications and training to relevant areasYou will be capable of producing, analysing, and utilising management information for regular reporting and supporting business decision making.Experience of the automotive industry and or Insurance industry preferableWhat we offer Competitive salary package with incentives + vehicle + business toolsDiscounted car hire for family and friendsRewards and Recognition programs12 weeks paid parental leaveAccess to Employee Assistance Program (EAP)Employee referral bonusGreat culture and collaborative work environment#J-18808-Ljbffr