Account & Relationship Management (Sales) Full time At Compass, our mission is to reduce the inconvenience for our customers, clients, and for each other. We show care and passion towards our work, our goals, by caring for you and for each other. Building trust and rapport with mutual respect is what drives us. We live our values every day.
Your new role Manage, lead, and administer the WA State team in both Sales and Logistics. You will be responsible for managing and developing new and existing business opportunities while helping develop the Compass Brand and the products we offer. This will be done through building long-term sustainable relationships with new and existing business partners and managing the day-to-day performance of the team within the different sales and logistic channels.
Key Responsibilities: Client and Partner Engagement:
Developing relationships & building rapport to ensure potential is fully maximised. Reporting to Management on the sales performance of your business. Identifying business opportunities that have not been targeted and seeing them through to onboarding. Establishing a regular program of visits to key clients with your team to enhance the strong working relationships and provide maximum ROI. Sales and Business Development:
Responsibility for the sales strategy for the state of WA, working with the Director Sales and Marketing and the COO. Day to Day Responsibility of the main sales channels, the revenues for these channels and the staff that operate within these channels. Work with the sales team to establish leads, growing opportunities, developing, and closing further business. Analysis of sales numbers, exploring areas of weakness, analysing trends and exploiting growth areas through the analysis along with forecasting monthly, quarterly, and yearly performance and future growth. Work collaboratively with other departments within the organisation to develop in-depth relationships, ensuring all teams are aligned to provide maximum client and partner satisfaction. Training and Education:
Providing guidance, training, and support to your team to maximise retention and revenue. Team Collaboration and Contribution:
Actively contribute ideas and demonstrate initiative-taking business acumen to support the growth and success of the team and organization. Participate as a team member, attend team meetings, and contribute effectively to initiatives aimed at increasing business volumes. What you'll need to succeed A minimum of 5 years' experience in senior sales &/or logistic management. Show an ability and results to effectively manage a team across a broad spectrum of business. Knowledge of sales and business development principles as you will often be the first port of call for your team when trying to develop business opportunities. Proven record of being able to convert 'possible' into 'definite'. Excellent project/time management skills, including ability to prioritise work, meet deadlines and work under pressure. You will be able to produce high quality written communications and training to relevant areas. You will be capable of producing, analysing, and utilising management information for regular reporting and supporting business decision making. Experience of the automotive industry and or Insurance industry preferable. What we offer Competitive salary package with incentives + vehicle + business tools. Discounted car hire for family and friends. Rewards and Recognition programs. 12 weeks paid parental leave. Access to Employee Assistance Program (EAP). Employee referral bonus. Great culture and collaborative work environment. Your application will include the following questions:
How many years' experience do you have as a state manager? How many years of people management experience do you have? Which of the following statements best describes your right to work in Australia? Do you have experience in a sales role? Experience in using CRM systems. How many years of sales management experience do you have? What's your expected annual base salary? Are you willing to obtain a background or police check? Company Overview: Compass Corp is an established leader in accident management and vehicle hire services in Australia. Formed in 2001, Compass Corp comprises a suite of diversified vehicle solutions including accident replacement vehicles, standard and commercial vehicle hire, fleet replacement solutions, and tailored end-to-end accident management.
With branches servicing every major city and regional centre across Australia, Compass Corp is committed to delivering an outstanding customer experience through continually delivering first-to-market innovation, driving efficiency, and streamlining service delivery.
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