Location: Melbourne | Northern Metropolitan
Job type: Other / Fixed term (18 months) & Ongoing
Organisation: Department of Government Services
Occupation: Regulatory Governance and Compliance
Reference: VG/1836362
Job posted: 16/12/2024
Closes: 29/01/2025
Classification: VPSG3
Salary Range: $76,817 - $93,275
Work location: Melbourne | Northern Metropolitan
About us The Department of Government Services (DGS) was established on 1 January 2023 to improve everyone's experience of doing business and interacting with the Victorian government. We bring important day-to-day services together in one department to make things easy and seamless for Victorians and businesses.
About the role The Regional Officer will conduct a range of routine and sometimes more complex compliance monitoring activities and inspections as authorised under the Australian Consumer Law and Fair-Trading Act, and other legislation administered by CAV. The Regional Officer will also carry out residential tenancy investigations including rental assessments and non-urgent repairs as delegated under the Residential Tenancies Act.
Key accountabilities include:
Participate in and contribute to aspects of compliance programs, including local planning and development of outreach activities and their implementation. Using standardised tools, carry out routine, straightforward and sometimes more complex inspections as authorised under the Australian Consumer Law & Fair-Trading Act and the Residential Tenancies Act. Under general direction, deliver business and consumer education sessions consistent with CAV program priorities and regional needs. Undertake front line dispute resolution by using negotiation and problem-solving skills to address consumers and renters concerns in line with CAV policy. There are 2 positions available: one ongoing position and one fixed-term position for 18 months. The work location for these positions is Northwest Metropolitan Melbourne.
About you To be considered for the role, you must be able to demonstrate:
Experience in compliance and inspection operations including the planning, development and delivery of outreach activities. Demonstrated experience in the preparation of reports and the drafting of correspondence that provides clear and purposeful communication. Ability to develop and maintain productive relations with internal and external key stakeholders. Knowledge of, and/or relevant experience in legislative compliance and enforcement activities and CAV relevant legislation. A Certificate IV in Government Investigations or equivalent qualification is desirable. Mandatory requirements:
Tertiary qualifications in commerce, business, law or other related fields are desirable. A current Victorian Driver's Licence is required. How to apply Apply before the advertised closing date 11:59pm on Wednesday, 29 January 2025. All applications should include:
a resume; and a cover letter which addresses the key selection criteria (within three pages). This position is only open to applicants with relevant rights to work in Australia.
Other relevant information The department is committed to providing and maintaining a working environment which is safe and without risk to the health of its employees and clients. DGS has a COVID-19 Vaccination policy which strongly recommends all DGS employees be fully vaccinated.
Preferred candidates will be required to complete a Pre-employment Declaration and Consent Form. Employment of successful candidates will be subject to a National Police Check.
DGS actively promotes diversity, inclusion and an equal opportunity workplace. We welcome applicants from all diverse backgrounds, including people with disabilities and Aboriginal and Torres Strait Islander peoples.
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