Sr. Support Analyst, FIX Connectivity, IT Position Description
This role is part of the Global FIX connectivity team responsible for handling FIX connectivity requests from clients, vendors, brokers, and exchanges.
Key Areas of Responsibilities
Daily trading operations support for various trading desks of High Touch & Low Touch cash Equities, SWAP desk, and F&O desk.
FIX testing & certifications of FIX clients, FIX vendors, FIX brokers, internal & external dark & lit pools & exchanges.
Work with infra teams to set up connectivity between external parties with the firm and maintain FIX network relationships.
Lead Support Analyst will also be working in shifts to support Asia / US and Europe markets.
Lead Support analyst will be working closely with FIX team in CLSA Pune, US, and Australia.
Perform other trade support functions when needed.
Requirements
Degree holder in Computer Science or related discipline(s).
Minimum of 5 years proficiency in FIX technology with good experience in FIX certification and FIX client onboarding, preferably in Broker / Dealer environment.
Proven experience in Cameron FIX or Appia or other FIX engines.
Excellent knowledge of Cash Equity business, SWAP, Future & Options business in a DMA/DSA, Agency, and Program FIX environment.
Good understanding of Trade Flow systems needed for DMA/DSA trade booking especially in ID markets like CONNECT, Korea, Taiwan, and India.
Good knowledge of exchange rules of Asian markets.
Good understanding of Order Management Systems like Fidessa, Flextrade, etc.
Good understanding of Front end systems like Bloomberg, ITG, etc.
Good exposure in FIX testing tools like VeriFIX.
Good exposure in FIX monitoring tools like KIBANA, Grafana, Logstash, Elastic search, ITRS, etc.
Good exposure in change & incident management tools like SNOW.
Must be a self-starter and able to work independently.
Excellent communication skills and the ability to interact with Vendors and Traders.
Technology skills: Knowledge in FIX protocol (FIX versions 4.0, 4.1, 4.2, etc.
), and automated tools.
Knowledge in ORACLE (user level).
Knowledge in Unix and Shell scripting.
Programming knowledge of Java, Python will be a value addition.
Awareness of SRE concepts is an added advantage.
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