Company DescriptionIt all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.
Job DescriptionAs an Enablement Business Partner (EBP) for ServiceNow sales enablement, you will be responsible for establishing close business working relationships with the key sales leadership, stakeholders, and the GTM teams in Australia and New Zealand (ANZ). You will also work closely with your ANZ functional leads such as Sales Operations, HR, and Marketing to align the enablement to the business goals and objectives.
By developing an agreed enablement plan with your stakeholders, you will drive various enablement programs and activities by providing the parameters and intake (including budgetary requirements) to the global role excellence teams. As EBP, you will ensure that enablement provides an impact to achieve the prioritized business outcomes and goals as provided by the leadership teams. You are responsible for keeping progress and determining the key success criteria and how it may be tracked or measured in agreement with the stakeholders. You are also expected to be proactive in identifying the business enablement needs through the understanding of business data such as pipeline dashboards, reps' performance dashboards, etc.
The role will utilize your collaboration skills in ensuring that the success is driven by team effort with input from the various parts of the business. The ideal candidate should have an excellent understanding of the enterprise sales motion and a track record of managing medium to large programs, working in cross-functional project teams, documenting strong communication, and demonstrating key stakeholder engagement and organizational management.
Primary Responsibilities Partner with Sales, Sales Dev, and Specialists leaders to determine their requirements and facilitate enablement programs that will drive business impact.Develop a quarterly enablement plan (QEP) for assignments (programs or training) for execution to the different seller roles that will align to their current skills to be more effective in customer engagements. This is also to be aligned with the sales enablement plan that maps to the area's priorities and strategies.Provide enablement collaboration to align sales enablement with the NowSell methodology across the delivery stages and have joint cross-functional enablement to encourage greater teamwork.Provide area enablement plan that will land the global enablement initiatives in the region.Manage the regional calendar of sales enablement events, on-demand modules, and quarterly assignments to the learners.Collaborate with other enablement peers to increase synergies and develop best practices that will help provide more efficient and effective enablement results.Be the subject matter expert and act as a trusted advisor to the business leaders for their GTM teams' enablement.QualificationsTo be successful in this role you have: Minimum of 8-10 years of work experience, preferably in sales productivity, training, sales, pre-sales, or sales enablement.Strong, detailed knowledge of software sales cycles, pre-sales, lead qualification, sales process, and coaching.Strong ability to represent concepts, as well as summarize and communicate complex ideas into curriculum with a sense of how sales professionals think, operationalize, and absorb training.Get it done attitude with a strong sense of team spirit.Excellent attention to detail, oral, written, and presentation skills, confident communicator with a flair for storytelling.Strategic thinker that can see the big picture, innovate, and adapt to constant change.Knowledge of B2B digital transformation technology, sales process with keen understanding of product messaging and positioning in addition to overall industry knowledge is a must.Great interpersonal skills that span across various cultures and professional backgrounds. Ability to connect the dots organizationally, network effortlessly, and influence various roles, levels, and profiles to drive collaboration and program excellence.Not sure if you meet every qualification? We still encourage you to apply! We value inclusivity, welcoming candidates from diverse backgrounds, including non-traditional paths. Unique experiences enrich our team, and the willingness to dream big makes you an exceptional candidate!
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