Sydney Catholic Schools Central OfficeAddress: George Street, SYDNEY, NSW
Location: Hybrid - World Square, CBD and WFH
Commencement Date: Immediate start or by negotiation
Closing Date: Sunday, 1 December 2024
Capacity: Full-time, permanent
About the Role The Specialist: Systems Engineering role is responsible for maintaining the on-premises computer server hardware/software, public cloud computer workloads and end-user computing devices. The successful candidate will be providing operational management and support tasks to Sydney Catholic Schools (SCS) central office and school sites.
This role works within a small team of Specialists responsible for providing effective and efficient technical support to the enterprise, maintaining ITS systems, applications and systems operation documentation in accordance with the SCS ITS operational processes and guidelines.
Responsibilities will include, but are not limited to: Administering, maintaining and supporting SCS ITS on-premises systems, cloud server workloads and end-user computing devices to meet agreed Service Level Agreements (SLA) and the Operational Level Agreements (OLA).Responding to ITS incidents and service requests via the ITS service management tool (ServiceNow).Advising on and contributing to the ITS change and management processes to ensure all affected stakeholders are aware.Ensuring regular audits are conducted and systems design and operational documentation is maintained.Serving as a Subject Matter Expert (SME) for WinTel technical solutions and ensuring sound practices for new solutions and development implementations are in place.Monitoring and ensuring computer server hardware/software services operational metrics are meeting the agreed Key Performance Indicators (KPIs).Being the point of escalation for the EUC Administrator and working collaboratively on operational tasks.Being contactable and available to perform work outside normal working hours, in response to need and business continuity requirements.Promoting and implementing SCS' mission and vision to know and love Christ through learning and thriving Catholic communities through excellent teaching and learning.Promoting and abiding by SCS' values of empathy, curiosity, excellence, collaboration and truth.Any other duties as directed from time to time.About You Australian Tertiary qualifications equivalent to AQF level 7 (Bachelor's degree) in Computer Engineering, Computer Science, or Information Technology.ITIL v3/v4 Foundation Certificate.Demonstrated success and at least 5 years' experience in the support and operational management of the following technologies:
- Windows servers and Windows 10/11 operating systems
- Linux Operating System
- VMWare infrastructure management
- Active Directory and Group Policy Objects
- DHCP, DNS and IIS.Proven extensive experience in performing server administration and operations.Demonstrated practical knowledge and experience in server virtualisation technologies.Demonstrated technical documentation skills – HLD (High-level design), LLD (Low-level design) and business logic workflow.Willingness to respect, support and uphold the mission, ethos and teachings of the Catholic Church and the values of Sydney Catholic Schools.A valid NSW driver's licence.Why Work for Sydney Catholic Schools In joining SCS, you will be part of the largest Catholic education community in NSW. With a unified vision and shared resources, we encompass over 145 schools and over 74,000 students. We enable job mobility across the system, diverse career opportunities, and an extensive suite of professional development programs.
SCS is recognised for outstanding student achievement, with 9 schools in the top 100 of the HSC rankings and 18 schools placing in the top 150. We focus on enabling a quality preschool to post-school learning journey for every child, supported by a team of dedicated educators and caregivers.
In addition, we offer: A competitive annual salary of $154,865 plus superannuation.Salary packaging of up to $15,900 annually.Up to 25% discount on school fees for parents of SCS students.Ongoing training and development opportunities.Discounts on gym classes and memberships, activewear, healthy meals, and wellbeing products.Ex-gratia leave between Christmas and New Year.Generous Employee Referral Program.Application Process To apply for this position please click the APPLY button and follow the prompts.
To support your application, you will be required to provide:
Your current resume.If you encounter technical issues or for any general enquiries please contact the People & Culture Services team on (02) 9568 8297 (8am-5pm Mon-Fri).
Statement of Commitment to Child Safety
This role is classified as child-related work and therefore requires a WWCC clearance prior to commencement of employment.
SCS welcomes and encourages applications from Aboriginal and Torres Strait Islander peoples and candidates with diverse backgrounds.
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