The SolutionsConsultant is passionate about identifying and solving complex businessproblems for our new and existing clients. You will be responsible forproviding technical expertise, product knowledge and consulting and advisoryservices to our Sales & Customer Success Teams and New & ExistingClients. You will play a crucial role in the sales & customer successprocess by matching each Client's needs with the appropriate ReadyTechsolution(s)
Aboutus: Makinga meaningful difference with mission-critical software that empowerscommunities to thrive.
ReadyTechis more than just a one-trick pony playing in one market with one product, orone customer. We re-imagine, design, develop and deliver technology to solveour customer's diverse problems – supporting multiple businesses across avariety of markets to be ready for anything.
We'rean ASX-listed company which means we are stable, have a strong track record ofsustainable growth and have a significant number of long-term customers. So, what does this mean for you? It means wecan offer you an experience that will push you to be your best, providecareer-building challenges, and that will offer you numerous growthopportunities that can't be found in any other company.
It'san inclusive environment where there is no place for politics, where we get ourheads together to solve the problems that really matter to our customers, andwhere we always stay focused on our north star – the communities we serve, andsociety at large.
Usingyour expertise, you will assist with scope requirements, field designdocumentation, and change request testing. You will also act as an "expert"product resource for customers and will be expected to communicate andprioritise customer requirements to other areas of the business. A focal pointof your role involves optimising overall efficiency and performance byidentifying opportunities to enhance internal processes.
• Actively engage with clients to understandtheir pain points, challenges, and requirements • Prepare and conduct technicalproduct demonstrations and presentations to Clients (new & existing)
• Provide technical knowledge and consultingto customers to assist them in identifying their requirements and aligning themwith our solutions in. Follow us on LinkedIn @ReadyTechAU a. Level 1, 35Saunders Street, Pyrmont NSW 2009
• Collaborate with cross-functional teams,including Professional Services, Product Management, Development teams andother departments to ensure successful solution delivery and adoption
• Provide input into proposals, RFPs, andother customer documents
• Build and maintain strong relationshipswith customers and internal stakeholders to ensure successful solution adoptionand customer satisfaction
• Stay up-to-date on industry trends,technology developments, and competitive landscape to inform and improve oursolutions and sales/customer success strategy
Understanding of Australian and/or NZPayroll ComplianceFamiliar with SaaS business models andSales StrategiesHave an appreciation for the nuances ofworking in a growing business, working alongside developers and other technicaland non-technical business resourcesMore than 2+ years in a similar roleExperience developing and delivering successful client solutions, pre/salesExperience with HRM, Payroll or RTAsoftware and Salesforce in. Experienced in dealing with pressure, tightdeadlines, and meeting client expectationsExperience in a customer-facing roleExperience of building effective workingrelationships with cross functional teams such as Sales & Customer SuccessWhy you shouldbecome a ReadyTecher: ReadyTechis committed to seeing things through each other's eyes. We invest deeply inrelationships by offering positivity, fairness and empathy in every interactionand love that everyone is different. We're proud to be an equal opportunityemployer that celebrates our diversity of race, beliefs, sexual orientations,gender identities, age, disability status, marital status and more - so thatevery single one of us can feel like we belong.
Aspart of our commitment to ensuring a safe and secure working environment forall employees and in compliance with Australian regulations, please note thatif selected for this role, you will be required to complete a comprehensivepolice check and an Australian working rights check. Should you have anyquestions or concerns regarding these requirements, please feel free to contactus.
So, if you are ready for anything, pleaseapply today. Please note that if your application is progressed to the nextstage, we will send you some testing to complete as part of your application aswe have found this helps us to quickly identify potential ReadyTechers!
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