Architects (Information & Communication Technology) Full time The Solutions Architect provides presales support and consulting services for the specification and design of tailored solutions for New Era's potential and existing clients.
This role works closely with the sales, technical, and project management teams to provide clear communication on client requirements and the timely delivery of client solutions.
Key responsibilities: Performing detailed requirements capture and analysis activity Designing solutions that can be implemented, managed, and maintained by New Era's technical team Producing architectural designs for solutions Documenting client business requirements and produce proposals and/or tender responses in conjunction with the sales team Providing technical content for quotes, proposals, and tender responses Completing various levels of documentation including scope of work, design, and quoting documentation Producing statements of work for external and internal projects Assisting the sales team in winning more business through actively participating in new and existing client engagement including attending client meetings and presenting capabilities of New Era's technical team Demonstrating, presenting, and effectively articulating solutions to clients Providing a high level of technical analysis and advice Working closely with the sales team to ensure clients receive consistent communication and their requirements are met Maintaining a strong working relationship with the sales, technical, and project teams Assisting with discovery of any future work requirements/projects Continuously improving technical capability through accreditation, certification, and maintaining up-to-date knowledge of trends in software/hardware design, infrastructure, and architecture Other related duties as required Who we are looking for: Minimum 5 years experience as a Pre Sales Engineer/Solutions Architect Broad knowledge across a large spread of the IT infrastructure sector Prior experience in designing, implementing, and troubleshooting leading-edge technology solutions Strong skills in requirements analysis Exceptional technical documentation skills Previous experience in a consultative/client-focused role What we offer: A friendly team environment with a strong technical support network Broad range of options for training and developing your IT skills Opportunity to work with the IT industry's latest technologies Internal career growth for high performers and IT superstars Cost price on products from our suppliers Bonuses and incentives for upskilling Comprehensive Employee Assistance Program What we do: New Era Technology is a global technology solutions provider with 4,500+ employees and offices around the world.
New Era offers Cloud, Managed, Professional, and Security services, and delivers Collaboration, Data Networking, Digital Transformation, and Physical & Life Safety solutions to more than 14,500 customers worldwide.
Who we are: We are looking for team members to contribute to and deliver our mission: "To deliver and support technology solutions that securely connect people, places, and information." New Era Technology is a community of like-minded, like-hearted people who share the same vision and values.
This is an opportunity to grow your skills and your career in a positive, results-focused environment.
If you feel this is a role where you can thrive, apply now.
Salary package offered commensurate with skills, experience, and certifications.
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