DXC Technology (NYSE:DXC) - where brilliant people embrace change and seize opportunities to advance their careers and amplify customer success.
People are the heart of our business. We support each other and work as a team, globally and locally to deliver excellence for our customers and colleagues. We live in more than 70 countries, speak multiple languages and work with over 6,000 customers on almost every continent. We use the power of technology to deliver technology services that move the world.
The Solution Integrator (SI) is a client-facing role and the single technical authority for solutioning existing client requests in DXC Technology. They are the owner for all technical solutioning requests and the liaison between the Service Line, Delivery teams and the account/customer team for presales activities.
The SI takes the documented customer requirements, clarifies these as required and creates standard solution components and/or collects collateral from various technical inputs to ensure alignment of the solution across the client's requirements.The SI combines the technical solution and any contract/SOW requirements into a compelling solution that meets the client's needs.The SI must understand the existing delivery processes for the account and have a sound business understanding of how the solutioning and current pricing impact these. The SI undertakes peer and technical reviews of their proposal, obtains the required approvals, and then arranges delivery of the proposal via the account team to the customer.SIs must have the ability to effectively prioritise and manage multiple workloads (potentially across different clients), have a track record of delivering medium complexity IT solutions and possess a broad skill set across different technologies and project delivery models.Role Responsibilities Production and maintenance of high-level solution strategies, determining key differentiators that will resonate with the client.Leads internal workshops for medium complexity deals, utilising outputs to interact with client stakeholders.Effective collaboration with the account to design the solution and agree on key solution parameters prior to estimating activities.Creates the solution collateral:Leverages re-usable collateral to estimate standard work activities and reduce overall solution effort.Captures various solution components such as risks, assumptions, contingencies, effort estimates, bill of labour/materials, duration and lead time, vendor quotes, etc.Collects solution content from other SMEs and aligns the various solution components to produce a single cohesive solution.Populates a cost model if required for one-time project labour and procurement items.Conducts and participates in peer reviews on solutioning content as applicable.Conducts Technical Solution Review.Supports governance activities, negotiating with governance leaders on deal needs.Provision of ongoing assistance to the delivery teams during transition.Role Skills Maintains a good general understanding of current enterprise ICT infrastructure.Demonstrates knowledge across a wide range of IT services and solutions.Experience working within IT operations or infrastructure/applications support or presales.Understands and addresses client issues in relevant business terms.Excellent verbal and written communication skills.Has a tenacity to get the solution through from start to finish.An understanding of DXC standard offerings.Demonstrated leadership skills and maturity in a collaborative working environment.Demonstrated ability to build trusted relationships with clients.Consultative in interacting with clients, asking probing, relevant questions.Applies active listening techniques.Ability to influence peers, team, organisational leaders and clients.Can translate a customer's business or technical requirements and apply those to appropriate solutions.Works well under pressure and thrives in achieving tight deadlines.If you are a self-starter with a strong customer focus and a results-oriented approach complemented by your strong verbal and written communication skills, we would like to hear from you.
Your working environment Virtual/flexible/on-site/travel
In alignment with our commitment to fostering a flexible and dynamic work environment, we have adopted a hybrid working approach.
How to apply If you would like to be part of a culture that drives innovation, delivers results, rewards performance and encourages ideas, then please press the "Apply Now" button to submit your resume.
We are an Equal Opportunity Employer. DXC is proud to be an equal opportunity employer and we welcome submissions from people from all walks of life.
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