Working hours: 37.5 hours per week, Monday to Friday
Duration: Permanent
Location: Brisbane, Sydney and Melbourne
Job ref: REQ203300
About the role
Ansvar Australia, who are proudly part of Benefact Group, are looking for an SME Underwriting Service Officerto join our team. We are flexible on location for this role.
Joining our rapidly expanding and innovative Group presents a fantastic opportunity to develop your career and become an integral part of an inclusive, purpose-led organisation.
The SME Underwriting Service Officer is responsible for providing administrative and underwriting support, including accurate input of business related data for insurance policies across SME business. The primary objective is to deliver professional and efficient service to achieve profitable premium growth and underwriting profitability in our core segments.
Key responsibilities
Provide administrative and policy support for policies across all lines of businessDeliver professional and efficient customer service to brokers and distribution partners, as well as internal colleaguesContribute to the alignment of risk and compliance management practices within the relevant portfolio by sitting at the first line of defenceContribute to developing a workplace learning environmentKnowledge, skills and experience
At least 2 years' experience working in an Underwriting, Contact/Processing Centre capacityProven underwriting capability within the insurance sectorAn understanding of insurance risk management including reinsuranceUp to date knowledge in most aspects of general insurance including a practical understanding of commercial insurance principles, policies, pricing, reinsurance, claims and risk managementExperience in dealing directly with brokers and clients, while simultaneously fostering effective working relationshipsVery good understanding of the Australian general insurance industry, Ansvar's core markets and how strategies work in the marketplaceHighly disciplined, with excellent planning and time-management skills and the ability to work effectively under tight deadlines and pressureStrong personal, written and verbal communication skills with the ability to establish rapport and negotiate with key internal and external stakeholders to achieve Company objectivesWhat we offerLearning and Development opportunitiesEmployee Referral ProgramFlu VaccinationsReward ProgramCompetitive Parental Leave ArrangementPurchase additional Annual Leave opportunityWellbeing and Birthday leave commencing in 2025Hybrid work arrangement 3 office / 2 WFH Offices are modern and fresh with coffee machines, fruit, etcPaid Volunteer day – 1 per yearCommunity Education Grant Program – Ansvar staff can participate in the review and selection of the Grant recipients each year, to determine who receives funding from Ansvar's profit poolEAP access for staff and familiesParticipation in Ansvar's short term incentive scheme – up to 15%About usBenefact Group is a unique international financial services Group made up of over 30 businesses. We are owned by a charity and are currently the UK's 3rd largest corporate donor, having given away £200 million since 2016. We have ambitious plans to become the UK's number one corporate donor, with strategic objectives in place to double the Group's size.
We believe it's essential to attract, empower, grow and reward talented people, offering fantastic opportunities for career and personal development. Our giving ethos, 135-year history and the diversity of what we do, has enabled us to build a culture of kindness, great ambition, and of passionate people driven to do better and be better.
At Benefact Group and Ansvar Insurance, we are committed to creating an inclusive culture and building an environment where each and every one of us feels valued and respected. We are a community made up of people with a range of different backgrounds, abilities, perspectives, beliefs and interests and we value the strength this brings to us as a Group. We welcome applications from everyone. If you need any additional support during the recruitment process, then please let us know.
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