Posted Date: 9 Sep 2024
Location: Mt Thorley, NSW, AU, 2322
At WesTrac, we're made for more of what matters most. More family time, with paid parental leave, flexible working arrangements and purchased leave programs to give you the work life balance you've always wanted. More development opportunities, with WesTrac's own in house RTO - 50737, access to your own guided learning platform and a range of pathways to help you steer your career in the direction of your dreams. More diversity, with over 4,000 team members with a tonne of differences, united by our passion for building a better tomorrow. As an industry leader and employer of choice, we're Made for More.
Ready to escape shift work and embrace a Monday – Friday 40hrs per week in an exciting role?
About You
You are a driven and skilled technician who has strong analytical abilities and excellent communication skills, you thrive in dynamic environments and are passionate about continuous improvement in mining operations.
Specifically you have:
Excellent relationship management and customer service skills
The ability to work successfully in a team and autonomously
Excellent organisation skills, with the ability to manage conflicting priorities
High level of initiative and problem-solving skills
What's in it for you?
Package circa $160k including site allowances, vehicle and superannuation
Annual reviews and bonuses
Fully maintained vehicle that is available for PERSONAL use
Relocation assistance
Family fitness passport
Tailored career development with industry-leading training
Work-life balance through wellness programs and flexible options
Exciting role which combining your technical ability with your customer service skills
About the Role
Reporting to the Mining Support Manager, as a Site Performance Specialist, you'll be essential in helping our mining customers get the most out of their fleet investments. You'll provide technical support, offer advice on equipment optimisation, and analyse fleet performance data to enhance asset performance. This role is based at Bengalla
Key Responsibilities
Build strong relationships with the customers on site
Use fleet performance data to look for ways to improve asset performance
Collaborate with customers to resolve unplanned downtime issues
Identify sales opportunities and communicate these to the Mining Support Representative for actioning
Monitor and review maintenance and operational practices and technology applications that impact machine performance and make recommendations for improvement to optimise TCO
Manage product update execution
Conduct wear management inspections
Generate regular report generation as required
Well-developed ability to analyse asset health and performance data and compile reports
Understanding of large mining equipment 'Total Cost of Ownership' (TCO) and its drivers
Ability to troubleshoot equipment faults and recommend solutions
Qualifications
Tertiary qualifications in Engineering or Mechanical Trade Certificate
Post qualification experience working on CAT equipment is required
Familiarity with CAT systems including DBS, SIS, ET, SIMSi and TMI would be highly regarded
Current Drivers License – C Class minimum
Why WesTrac?
WesTrac is more than just a workplace—it's a community. We're committed to your professional growth and well-being, offering you the tools and support to thrive in a dynamic, safety-focused environment. Join us to make a significant impact in the mining industry and advance your career with a leader in the field.
If you believe you have the skills and experience to succeed in this role, please submit your cover letter and resume for consideration via the link.
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