Management - Store (Retail & Consumer Products)Full timeSalary: $53,671 + 11.5% super + NFP salary packagingMake a meaningful difference with LifelineWe're looking for someone who wants to make the world a little better through small moments that leave big impacts. To build meaningful relationships and make a difference in the lives of others.As a Shop Supervisor, you'll be encouraged to grow, develop and feel empowered to make the everyday easier for the people we care so passionately about.Your part in our Lifeline teamWe are currently seeking a Store Supervisor to lead our Lifeline Southport Store on a full-time basis.Your mission is to create an inclusive retail environment that provides a premium customer experience while developing and executing initiatives to drive business results.What makes a difference for us?To be successful in this role, we will be looking for the following skills and attributes:Be passionate about Lifeline and be able to articulate its purposeDemonstrated experience in retail management (or hospitality management with a background in retail), including experience in coaching and mentoring peopleAbility to deliver a high level of customer service and exceed customer expectationsDemonstrate enthusiasm and eagerness to learn the fundamentals of all store roles, including but not limited to customer service, visual presentation, online marketing, and stock control.Create a values-driven, diverse, and safe employment environment that attracts, engages, and retains skilled employees and volunteersCommunicate promotional event information to maximize resultsIdentify issues and opportunities based on trends and customer feedbackSetting and exceeding priorities to meet daily deadlines; developing plans to meet short-term objectivesStrong problem-solving and influencing skillsAbility to use retail business systems, POS, and Microsoft OfficeWhat makes a difference for you?Lifeline Queensland is part of a national network bringing hope to Australians doing it tough. Around 750 lives are lost to suicide every year in Queensland. Through our state-wide footprint of crisis support, training, and retail services, and the compassionate offer of support, we can save lives.Flexible work arrangements to support work-life balanceSave tax and increase your take-home pay by salary packaging your everyday living expenses and bills (up to $15,900) and meal entertainment (up to $2,650) per annumA recognition and rewards platform, providing employee discounts at hundreds of retailersA positive and inclusive team based on respect, shared standards, strong values, and a commitment to serving others.Eligible employees receive 12 weeks paid parental leave and 2 weeks paid partner leave, available after 6 months service, in addition to the government schemeDiversity and inclusive leave, offering paid gender affirmation leave and cultural leave options for significant cultural eventsCareer development opportunities to challenge yourself, grow, and make a meaningful differenceLifeline is proudly part of the UnitingCare familyJoining the Lifeline team in Queensland, you'll also be welcomed as part of the UnitingCare family. The second-largest Queensland employer, we're a proud not-for-profit with more than 16,500 staff and 9,000 volunteers across our brands.Child Safe, Child FriendlyUnitingCare is committed to being a Child Safe, Child Friendly organisation.Provide welcoming, safe, and nurturing services for childrenImplement measures to prevent child abuse and neglect within our servicesAppropriately and immediately address child abuse and neglect if it does occurDiversity & InclusionOur approach is simple – everybody is welcome here. At UnitingCare, diversity is at the core of our mission and values.Your application will include the following questions:How many years' experience do you have as a Store Supervisor?How many years of retail management experience do you have?Do you have customer service experience?Which of the following statements best describes your right to work in Australia?Have you worked in a role where you were responsible for stock control?Do you have a current Australian driver's licence?What's your expected annual base salary?Are you currently employed by UnitingCare?
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