At Komatsu Australia you'll be part of an inclusive culture where all our people thrive, reflected in our purpose: creating value together. We encourage people with diverse backgrounds to apply for this role. The Opportunity: Looking to further your career? An opportunity is available for a Service Supervisor position at our Port Hedland Branch. In this role you will co-ordinate, manage, and schedule all field service and workshop activities. This includes co-ordination and supervision of technicians, parts, contractors, and all other relevant parties involved in each job. As the central point of contact for the Port Hedland Service department you will need strong customer service skills with a focus on delivering outstanding customer support. This role is offered on an 8:6 roster, Residential or FIFO ex Perth. Role Located: Komatsu Port Hedland Branch Komatsu benefits: * Families Policy: 16 weeks of paid primary carer parental leave, 4 weeks of secondary carer leave, plus many more family friendly benefits * Financial: Income Protection Insurance provided through our company superannuation fund * Career: Recognition, awards, flexibility, further education studies and internal career development * Health: Corporate discount with Bupa, Total Wellbeing Solution with Telus Health * Travel: Discounts with Avis, Qantas, Crown, IHG and travel agents * Yearly Bonus: Potential to receive a yearly bonus * Referral Program: $3,000 referral payment for referring a successful new employee to Komatsu What we are looking for: * Motivated, customer-focused supervisor with proven leadership skills * Ability to lead effective teams of tradespeople * Customer focused and proactive in supporting our customers * Ability to analyse workplace risk and implement necessary changes promptly * Demostrated computer skills and able to use a variety of programs * Heavy duty trade certificate or equivalent experience (preferred) * Excellent communication skills with the ability to represent the Komatsu brand whilst building engagement with customers, employees, vendors and suppliers * Able to work independently and make sound business decisions * Valid Driver's license Ready to get started? Simply hit the apply now button! Komatsu offers a zero-harm culture in the workplace and competitive remuneration package. We employ people with different skills, abilities, cultural backgrounds, experiences, preferences, ethnicities and from different generations. Komatsu is endorsed by Work180 and committed to a workplace where women can thrive.
About the company Komatsu Australia, New and Used Equipment, Digger, Bulldozer, Earthmoving Trucks, Mining Machine Hire, Rental, Parts, Service, Sales - Sydney, Brisbane, Perth
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