Deliver exceptional service and technical support for secure power systems in commercial and industrial sectors across Melbourne or Sydney.D'Arcy Weil is representing a global powerhouse in temporary power and temperature control solutions, renowned for delivering reliable, efficient, and cost-effective energy services worldwide.Our client is a leader in the commercial and industrial (C&I) sectors, specialising in critical power solutions that ensure businesses remain operational in even the most challenging environments. With a strong commitment to innovation, sustainability, and customer satisfaction, they are trusted by industries across the globe to provide secure and dependable power systems.In this pivotal role, you will be responsible for delivering top-tier service and technical support for secure power systems used in commercial and industrial applications.You will work closely with clients to ensure their power systems are operating efficiently and effectively, providing expert guidance and troubleshooting support. This position offers an excellent opportunity for a service-oriented professional with a strong technical background to contribute to a leading company in the power industry.Key ResponsibilitiesProvide on-site and remote technical support for secure power systems in C&I sectors.Perform routine maintenance, troubleshooting, and repairs on power equipment.Conduct system diagnostics and implement solutions to optimise performance.Collaborate with clients to address service needs and ensure customer satisfaction.Manage service documentation, including reports, logs, and compliance records.Assist in the installation and commissioning of new power systems.Provide training to clients on system operation and maintenance.Monitor service contracts and ensure timely delivery of services.Liaise with internal teams to coordinate parts, resources, and technical support.Stay updated on the latest industry standards and technological advancements.Ensure all work complies with safety regulations and company policies.Support sales teams with technical insights and customer feedback.Contribute to continuous improvement initiatives within the service department.Manage customer relationships to foster long-term partnerships.Qualifications and Experience:Relevant technical qualifications in electrical or mechanical engineering, such as a Diploma or Degree in Electrical Engineering or a related field.Experience with power generation, UPS systems, or industrial power equipment.Strong technical background with experience in power systems, ideally in the C&I sectors.Proven experience in service and maintenance roles, particularly with secure power systems.Excellent problem-solving skills and the ability to diagnose complex issues.Strong communication skills with the ability to engage effectively with clients.Familiarity with relevant industry standards and safety regulations.Ability to work independently and as part of a team.Willingness to travel to client sites as required.Benefits:Competitive benefits package.Opportunities for professional growth and development.Work in a supportive and collaborative environment.Access to ongoing training and skill enhancement programs.Flexible working arrangements.Interested candidates should submit their cover letter and CV to:Ivan Pignataro | DirectorD'Arcy WeilM: 0416 507 856 E: ****** note: Applicants must have current Australian working rights. Sponsorship is not being offered for this position.
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