High-Performance, Innovative, Team-Culture & Relationship DrivenCompetitive Salary Package with Allowances and Bonus StructureAs Service Manager, you will be responsible for cultivating and enhancing relationships with both existing and prospective clients. You will manage and prioritise all inquiries, strategically coordinating efforts to design and implement short- and long-term programs for major customers. Your focus will be on delivering tailored solutions that meet their environmental and operational needs, positioning yourself and the organisation as the trusted and preferred partner for ongoing support and services.RoleYou'll be the face of the company for clients, fostering strong, long-term partnerships with both new and existing customers. You'll prioritise inquiries and strategically work to meet each client's unique service needs. Reporting to the General Manager, you'll be essential in managing team efficiency, delivering high-quality service, and driving consistent business growth.Identify opportunities, manage client inquiries, and ensure a steady and profitable pipeline of orders.Lead and support the Services team to ensure efficient delivery of service.Guide technicians, promoting teamwork and ensuring high performance within the service team.Ensure compliance with all relevant environmental regulations and company policies.Monitor service performance metrics and implement improvements as required.Collaborate with other departments to enhance service performance and customer satisfaction.RequirementsProven experience in service management, preferably in the environmental services industry.Established network within the industry, with the ability to manage the full sales cycle from lead generation to conversion.Deep knowledge of industrial air pollution control technologies is highly desired.Strong understanding of environmental regulations and compliance standards.Excellent leadership and team management skills.Great communication abilities, with a professional and proactive approach.Ability to effectively guide and manage on-site services, with a willingness to travel nationally as needed.Ready to bring your expertise and drive innovation? Apply Now! We are ready to hire!We are seeking an experienced Service Manager with a strong technical and commercial background to lead operations and drive growth in the Illawarra.
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