ARE YOU READY TO TAKE THE NEXT STEP WITH THIS EXCITING LEADERSHIP OPPORTUNITY? Our Sunshine Branch is looking for an exceptional individual to join our service department as a Service Manager. To be successful, you will possess strong communication skills, excellent time management, and an appreciation and understanding of customer needs.
About the role: Develop, communicate, enforce, and monitor effective Service Department processes to ensure internal and external customer satisfaction.Create annual Service Department goals and budget in alignment with the organization's financial and operational objectives.Submit all service warranty and Product Improvement Program claims within the required timeframe to receive maximum credit.Schedule and assign jobs and work areas to employees in the Service Department according to their skills and knowledge.Review work orders for completeness and accuracy prior to customer billing.Ensure all departmental tools, equipment, and vehicles are in good working order.Manage recruiting, staffing, and employee development activities for employees reporting to this position.About you: Sound mechanical knowledge.Operations and management experience would be beneficial.People leadership experience would be beneficial.Highly motivated to provide a clean, safe, and efficient service department.What we offer: Opportunity to be pivotal in the growth and success of our business.Ongoing training & development.Great working environment.Employee Assistance Program.Vehicle, laptop, and phone.Competitive salary with monthly and yearly bonuses.About us: Brandt is a world-leading equipment dealer, powered by iconic brands and unrivalled support. With dealerships across Canada, New Zealand, and Australia, we are a global team with one shared purpose. It's our mission to enable our customers' success by providing practical and reliable equipment solutions and support. Our customers count on Brandt to keep them moving forward, and we meet that challenge with remarkable customer service and industry-leading brand John Deere.
At Brandt, we believe that outstanding people, combined with our committed and passionate culture, are key to our customer's success.
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