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Service Manager

Details of the offer

South Ballina, Lismore & Far North Coast NSWAged & Disability Support (Community Services & Development)Full timeMake a Difference in the NDIS Community!Are you passionate about delivering exceptional service and driving positive change? We invite you to be part of our mission to empower individuals through the National Disability Insurance Scheme (NDIS). In this pivotal role, you will have the opportunity to shape the future of our services and make a lasting impact on the lives of participants and their families.Key Responsibilities:Empower Transition: Collaborate with NDIS staff to facilitate smooth transitions for participants.Drive Growth: Identify business opportunities to meet regional growth targets.Foster Collaboration: Promote teamwork and build strong relationships with peers and stakeholders.Enhance Brand Visibility: Strengthen brand presence to maximize growth and expand the customer base.Lead by Example: Serve as a positive role model, demonstrating resilience and adaptability.Maintain Excellence: Oversee the maintenance of CPL assets, ensuring brand alignment and accessibility.Implement Innovative Solutions: Provide necessary systems, software, and training for high-quality NDIS services.Stay Informed: Keep updated on NDIS rules and share insights with staff and clients.Inspire Leadership: Lead local staff with a customer-focused approach while managing resources efficiently.Adapt and Contribute: Take on additional responsibilities as directed by the Area Manager.Selection criteria includes:Experience managing a range of services for people with a disability or similar.Demonstrated operational and strategic level professional leadership skills with a strong understanding and application of HR policies and processes.Proven ability to lead, coach and mentor people to achieve agreed outcomes.Blue Card and NDIS Worker Screening Clearance before starting.To apply, please submit your CV and a cover letter. For a confidential discussion, please contact the Recruitment Team on ****** quoting Ref No. 1207894.CPL is committed to providing a workplace that fosters a culture of respect, understanding and inclusion.
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Nominal Salary: To be agreed

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