Forestry Corporation of NSW (FCNSW) is the largest manager of commercial plantation and native forests in NSW.
We manage more than two million hectares of forests for the environmental, economic, and social benefit of the people of NSW and Australia.
We are committed to creating a diverse environment and are focused on empowering our people to use their creativity, authenticity and innovative thinking to be the champions of change now and into the future.
That is why no matter who you are, we encourage you to apply for the job that's right for you.
We aim to have a workforce that reflects the diverse communities in which we work and so we strongly encourage people from all backgrounds to apply.
Why grow your career with Forestry Corporation of NSW: At Forestry Corporation of NSW, our values are at the heart of everything that we do.
We hope you share our values of:
Wellbeing: Everyone home, injury free, everydayRespect: We care for country, community, and ourselvesIntegrity: We are honest and accountableInnovation: We challenge ourselves to think differently, be bold and continuously improve The Opportunity: A fantastic full-time, permanent opportunity has become available for a seasoned IT Support Technician to join our Finance and Technology team based in Bathurst.
What we can offer you: Full time, permanent opportunityThe opportunity to be part of innovative practice and will have exposure to new systems and ongoing training.Collaborative team environmentSelf-paced elearningExclusive company benefits About the role: A key aspect of this role is to provide computer support and advisory services to staff via helpdesk and assist in providing a stable IT base for users and to enable users to make effective use of systems.
Other Key responsibilities include: Providing support to our growing business across a number of key areas including IT Infrastructure (on-prem and cloud), telephone, remote, and onsite technical support.Attending helpdesk during hours as agreed with Service Desk Team Leader and provide first point of contact for IT-related staff enquiries and escalate to senior IT as needed.Installing all hardware and software to provide clients with operational services in a timely manner.Undertaking computer and mobile devices maintenance including repairs, cleaning, updating, and answering of enquiries.Providing computer support to staff including assisting staff remotely, identifying problems/faults in systems and hardware to provide solutions in a responsive and client focused manner.Maintaining accurate records such as Stewardship Registers, Hardware Order Tracking, Courier Deliveries Log etc.
as required by Service Desk Team LeaderSystem administration including modifying, adding, and deleting users, as well as providing infrastructure support. We would love you to have: Previous experience and skills in working in an IT Help desk environment providing direct support to users in a commercial environmentDemonstrated experience or knowledge across Microsoft Office 365, Active Directory, Windows 10, LAN, WAN and server environmentsDemonstrated experience or knowledge across IOS devicesTrained and/or experience in hardware devices, including printers and WI-FI configurationExcellent verbal and written communication skillsAble to work autonomously and be self-motivated. For more information about the role please Brady Broadhurst, Service Desk Team Leader via (m) 0477 111 549.
Applications close: 27 November @ 11:59PM AEDT
Applications are accepted through our online system only.
For application assistance, contact ******
Depending on the role the preferred candidate will be required to satisfactorily complete a Drug and Alcohol screening, and/or Medical Assessment and/or a Fire Task Based Assessment (TBA).
For roles requiring, the successful candidate(s) must be fit to perform firefighting activities, which may include working in smoky conditions and the ability to be physically active in uneven or steep terrain.
Offers of employment for these roles are subject to the results of the pre-employment Medical Assessment which may preclude candidates high risk conditions from being able to meet the inherent requirements of the role.
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