Service Desk Analyst

Calling Help Desk Techs! This one's for you. Verse Group are currently assisting their client in finding their next Help Desk powerhouse, ready to join a small team based in Perth.

This client lives and breathes everything IT, and know that the IT needs across different industries are going to be different. With a small team full of extensive IT knowledge, they want their next Help Desk powerhouse to be as passionate as they are.

Your day to day life could look something like this:

Desktop and laptop configuration and setup for internal users
Installing new technologies and applications while keeping them updated
Network troubleshooting
Provide remote technical support over the phone or internet
Escalate IT issues to the relevant divisions where applicable.
If that sounds of interest to you, check out the requirements to see if you're a good match!

Experience with Microsoft 365, including Teams, Exchange, SharePoint and some proficiency in Microsoft Azure
Knowledge around Cisco, specifically Cisco Meraki
Hands-on experience with HP products
Experience in a medical, legal or finance background will be advantageous
If this sounds like you, don't hesitate!

Click the "Apply Now" button below, or send your most up-to-date CV to ******.



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