Service Desk Analyst (Afterhours Hobart) 3 days ago Be among the first 25 applicants
Provide basic technical support in infrastructure services, assisting with routine tasksParticipate in infrastructure projects and tasks to gain hands-on experience and knowledgeSupport basic monitoring and routine troubleshooting of infrastructure systemsWork with team members to address infrastructure-related needs and day-to-day operationsAssist in the development and maintenance of infrastructure documentationShow eagerness to learn and grow in a technical roleDevelop foundational technical skills and knowledgeFollow established best practices and standards in infrastructure service delivery, under supervision
Job Description
Essential Job Functions:
Provide basic technical support in infrastructure services, assisting with routine tasksParticipate in infrastructure projects and tasks to gain hands-on experience and knowledgeSupport basic monitoring and routine troubleshooting of infrastructure systemsWork with team members to address infrastructure-related needs and day-to-day operationsAssist in the development and maintenance of infrastructure documentationShow eagerness to learn and grow in a technical roleDevelop foundational technical skills and knowledgeFollow established best practices and standards in infrastructure service delivery, under supervision
Basic Qualifications
Entry levelTypically, 0-1 years of relevant work experienceA strong desire to gain experience in infrastructure technology analysisA continuous learner that stays abreast with industry knowledge and technology
Other Qualifications
Relevant certifications, such as CompTIA A+, AWS Certified Cloud Practitioner, or Microsoft 365 Certified: Fundamentals, are a plus
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