Networks & Systems Administration (Information & Communication Technology)
Bulk Nutrients is Australia's leading direct-to-consumer supplier of sports and nutritional supplements. We're an Employer of Choice and proud to develop, manufacture, and dispatch all our products in Southern Tasmania. Our mission is to support health, fitness and wellbeing by making quality supplements more affordable. We invite you to be a part of this exciting journey!
Our team seeks a skilled IT professional dedicated to exceptional service, proactive in resolving technical issues, and inventive in improving our IT infrastructure with solutions that are practical, cost effective and impactful. Our ideal candidate will have a growth mindset, be willing to learn and adapt, and will relish the opportunity to contribute to digital programs at Bulk Nutrients.
YOUR ROLE
Joining our Digital Transformation team, you'll be a key contributor, reporting and collaborating directly with the Digital Transformation Leader. Your primary duties will include:
Day to day responsibility for maintenance, monitoring, administration and support of all IT and business systems, including but not limited to:
Operation System, Application and Firmware patching.
Document Management Systems.
Fleet management – Infrastructure, end user devices and printers.
Endpoint Protection.
Backup and Disaster Recovery monitoring and testing.
Identity Management: Microsoft Azure policies and access controls.
Staff onboarding and offboarding procedures.
Constantly evaluate and improve the cyber security posture of our IT infrastructure and cloud-based services.
Provide high quality, prompt end user support by phone, email, MS Teams or in person. The successful candidate will have a positive attitude, practicing humility, and fostering a culture of trust and service.
Contribution to the evaluation, testing and implementation of new IT and Business Systems as a member of the digital transformation team.
Communicate clearly with management via written plans, recommendations, progress reports and business cases.
Engage with vendors, consultants, internal stakeholders and service providers to continuously improve our IT systems.
Maintain clear technical documentation and develop standard operating procedures.
Support and participate in formal training and change management processes relating to digital projects.
Contribution to our cyber security awareness program.
BENEFITS
Bulk Nutrients offers a competitive salary and an opportunity to grow your career in System Administration. As part of the digital transformation team you will have opportunities to support broad digital initiatives that will help shape the future of Bulk Nutrients.
Bulk Nutrients has multiple sites in southern Tasmania. This role will primarily be based in Grove, but will also provide support to our Huntingfield offices. This position is a genuine 38-hour week so you can find that work/life balance.
It is full-time, and after completing the probation period, we are open to negotiation to work from home one day per week.
We highly value staff who are willing to continue learning throughout their career. As such we support professional development opportunities that provide value to the business.
All personal IT requirements for the role will be supplied, including a mobile phone.
OUR IDEAL CANDIDATE
First and foremost, we're looking for a candidate who will be a great fit for our team! Culture is very important to us at Bulk Nutrients, and we value a curious mindset and someone who is willing to make the next person's job easier.
Ideally, you'll have at least 5 years experience in a similar role within a small to medium-sized IT environment. A tertiary qualification in information technology, relevant industry certifications, or equivalent experience is essential. Additionally, having a current driver's license is required.
The nature of IT administration is that some work is required outside of regular hours to minimise the impact on business operations. This role may require the successful candidate to undertake a small amount of out-of-hours support. In recognition of this, we actively support flexible work arrangements and offer time off in lieu to ensure our team enjoys a healthy work-life balance.
To be considered for this role, we'd love to see your administration and support experience with the following:
Microsoft Windows Server and Desktop operating systems
Active Directory/EntraID, Intune, Identity Management policies, Group Policy, DHCP, DNS, Print
Document Management
IT infrastructure including servers, storage, printers and networking
Virtualisation experience such as Hyper-V, VMware or Proxmox
Firewall management in a multi-site WAN environment
Backup and Recovery solutions and processes
Cybersecurity best practices and training solutions
You will have knowledge of, and seek to improve our ASCS Essential 8 maturity.
In addition, you'll also be able to demonstrate:
Strong character, equipped to handle negotiations with vendors or consultants.
Sharp analytical and problem-solving abilities.
A cool head under pressure!
Excellent planning, organisation, and communication skills.
Consistent reliability and punctuality.
ABOUT BULK NUTRIENTS
Recently awarded an Employer of Choice award, we don't take ourselves too seriously and see active wear as perfectly suitable office attire (honestly, we haven't seen a suit here in over ten years!).
All our staff help us support our customers' health, fitness and wellbeing by making quality supplements more affordable.
We are an equal opportunity employer, value diversity, and provide our staff with meaningful employment and a sense of purpose.
All our staff enjoy benefits such as:
six monthly staff bonus structure
free access to a commercial-grade onsite gym
discounted supplements
blood donations during work hours
$250 per year towards membership of a sporting team
YOUR APPLICATION
When applying for the Systems Administrator role, you should absolutely include:
a brief summary of your qualifications
recent (relevant) employment history (or practical work)
why you want to work at Bulk Nutrients
how your skills/experiences align with our ideal candidate listed above
your plans to relocate if you're not currently residing in Hobart, Tasmania
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